Director, Industry Solutions – Pharmacy

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a subject matter expert on Tecsys software related to pharmacy operations, purchasing workflows, inventory management, regulatory obligations, and current industry trends.

• Sustain a profound understanding of pharmacy market dynamics, operational hurdles, and changing customer expectations.

• Offer expert advice on pharmacy regulations and standards, encompassing DSCSA, 340B, controlled substances, medication traceability, and audit requirements.

• Collaborate with Product Management to convert pharmacy workflows and market demands into scalable software functionalities.

• Assist in defining optimal product behaviors for pharmacy-specific workflows, which include:

• pharmacy purchasing and sourcing strategies

• medication procurement and wholesaler ordering

• contract compliance and purchasing optimization

• inventory optimization

• replenishment

• shortage mitigation and substitutions

• lot and expiry management

• integrations for pharmacy automation.

• Assess solution designs to confirm alignment with actual pharmacy operations.

• Support the Engineering team by providing requirements and clarifications for intricate pharmacy-related projects.

• Facilitate strategic sales opportunities by validating prospect needs and showcasing pharmacy domain expertise.

• Engage in customer discovery sessions, executive dialogues, and strategic account interactions.

• Assist in positioning Tecsys solutions in relation to market requirements and competitive options.

• Advise implementation and services teams on workflow design, best practices, and operational efficiency.

• Identify opportunities to minimize unnecessary customization by advocating for scalable best-practice workflows.

• Aid in resolving complex customer issues and managing strategic escalations.

• Keep track of emerging trends in pharmacy technology, automation, analytics, and AI.

• Help pinpoint strategic opportunities for product investment, partnerships, and innovation.

• Provide insights from the pharmacy domain to support long-term product strategy and market positioning.

⛳️ Requirements

• Extensive hands-on experience in hospital pharmacy, health system pharmacy, pharmaceutical distribution, or pharmacy operations.

• Formal education in Pharmacy, Computer Science, Engineering, Healthcare Informatics, or a related field.

• Pharmacist designation or pharmacy degree is highly preferred.

• Strong comprehension of pharmacy supply chain and purchasing concepts, including:

• pharmacy purchasing and procurement

• wholesaler ordering

• GPO and contract purchasing

• 340B purchasing workflows

• medication lifecycle management

• inventory control

• replenishment strategies

• shortages and substitutions

• lot traceability and expiration management

• Robust working knowledge of pharmacy regulations, such as DSCSA and 340B.

• Capability to translate intricate operational challenges into structured, scalable software and workflow solutions.

• Strong technical aptitude with the ability to collaborate effectively with software engineering and product teams.

• Excellent analytical, problem-solving, and systems-thinking skills.

• Outstanding written and verbal communication abilities.

• Capacity to influence across technical, operational, and executive stakeholders.

• Licensed pharmacist with clinical or operational pharmacy experience is an advantage.

• Experience in managing pharmacy purchasing, contract compliance, GPO purchasing, or optimizing medication spending within a hospital or health system is a plus.

• Background in integrated delivery networks or large health systems is an advantage.

• Familiarity with pharmacy automation technologies such as automated dispensing cabinets, robotics, packaging, or fulfillment systems is beneficial.

• Knowledge of healthcare supply chain platforms, ERP systems, or pharmacy information systems is a plus.

• Experience with analytics, optimization, or AI technologies applied to healthcare operations is advantageous.

• Background in healthcare technology, SaaS, or enterprise software environments is a plus.

🏝️ Benefits

• This role presents an opportunity to influence the future of pharmacy technology during a time when healthcare organizations are under increased pressure to enhance medication availability, minimize waste, optimize purchasing decisions, manage shortages, and control rising pharmaceutical costs.

• At Tecsys, you will address significant, high-impact issues that directly influence both patient care and operational efficiency.

• We provide a collaborative environment, competitive compensation, and opportunities for professional development within a dynamic and rapidly growing organization.

• Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.