Director, Health Plans – Account Executive

This is a fully remote position, open to applicants in Alabama, +44 more states.

📋 Description

• Take ownership of the complete account relationship as the account executive and primary driver of daily success.

• Act as the main point of contact for a designated portfolio of health plan accounts.

• Cultivate and strengthen client relationships.

• Gain a thorough understanding of each client's strategic business objectives, portfolio, and operational processes.

• Enhance customer engagement by conducting proactive check-ins.

• Recognize changing client needs and pinpoint opportunities for additional services.

• Independently perform account-level analyses utilizing enrollment and portfolio data, opportunity sizing, and client-ready documentation.

• Organize or facilitate webinars with experts to improve customers' understanding of products.

• Track contract renewals and actively engage clients to ensure renewals.

• Foster account growth and retention autonomously in a fast-paced startup environment.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, Computer Science, Data/Analytics, or a related discipline.

• Analyst-level experience with the capability to work directly with data using Excel, SQL, and BI tools to create account insights independently (1-3 years).

• Previous experience in a startup or a lean, high-ownership setting (1-3 years).

• Demonstrated experience as an Account Executive, Customer Success Manager, or a comparable client-facing role responsible for relationship and commercial outcomes (2-4 years).

• Strong communication, negotiation, and interpersonal abilities.

• Capacity to comprehend technical concepts and translate them into terms that are client-friendly.

• Results-oriented focus on customer satisfaction and retention.

• Ability to work remotely within the United States.

• Willingness to travel 5-10% throughout the year.

🏝️ Benefits

• Numerous opportunities for career advancement.

• Comprehensive medical, dental, and vision coverage.

• 3 weeks of vacation in addition to 5 personal days for relaxation.

• Employee stock ownership, RRSP program, 401k with matching.

• Opportunities to contribute to community engagement.

• Flexible work arrangements tailored to your lifestyle.

• Casual work atmosphere.

• Extensive benefits package along with additional perks.

• Opportunities for learning and professional development.

• An award-winning company culture.