Director, Global Sales Enablement

This is a fully remote position, open to applicants in Canada.

📋 Description

• Propel revenue expansion by crafting and implementing targeted sales enablement initiatives that enhance seller effectiveness.

• Leverage data and insights from the field to pinpoint performance discrepancies and refine sales approaches.

• Provide training, resources, and programs that align with organizational objectives.

• Oversee a cross-functional enablement team and collaborate with Sales, RevOps, Product, Marketing, and senior leadership.

• Report directly to the Head of Revenue Operations.

• Design and deliver global enablement programs that consider regional and cultural differences.

• Identify performance gaps, determine root causes, and prioritize impactful interventions.

• Create role-specific training and enablement materials.

• Monitor adoption rates and outcomes; adjust strategies, messaging, and delivery methods as necessary.

• Lead programs for new-hire ramp-up, onboarding, certification, and manager reinforcement.

• Define, document, and scale sales processes and engagement rules.

• Provide role-specific onboarding, strategies, and reinforcement for Sales, Channel, Solutions, and Customer Success teams.

• Develop actionable playbooks for key sales processes.

• Ensure field readiness for updates in product, pricing, and packaging.

• Integrate selling methodologies such as discovery, value selling, SPICED or similar frameworks, negotiation, mutual action plans, and forecasting.

• Spot opportunities to utilize AI and agent assistance.

• Equip frontline leaders with coaching frameworks, scorecards, and inspection routines.

• Promote sustained behavior change through ongoing learning, office hours, certification refreshers, and structured communication with the field.

⛳️ Requirements

• Proven leadership in program management and change management within a revenue organization in both PLG and SLG contexts.

• Strong analytical skills to diagnose performance challenges using data.

• Capacity to influence others, regardless of formal authority.

• Exceptional communication skills and sound judgment in content creation.

• Operational excellence and the ability to implement repeatable processes.

• Familiarity with enablement tools like Gong and Highspot, as well as emerging AI technologies.

• A player-coach mentality: nurturing a team while driving results.

• Preferred: experience in leading enablement for a multi-segment and/or global sales organization.

• Preferred: background in establishing governance, prioritization, and program management disciplines.

• Preferred: understanding of enterprise and commercial sales motions.

• Preferred: ability to connect enablement efforts to measurable outcomes and influence RevOps instrumentation.

• Preferred: proven history of driving adoption through management and leadership systems.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.

• Access to cutting-edge tools and technologies.