Director, Global Accounts

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

📋 Description

• Oversee complex strategic account programs and client initiatives aimed at fostering long-term growth and ensuring customer success.

• Create and implement account plans, growth strategies, and unique value propositions tailored for high-value pharmaceutical distribution clients.

• Guide senior commercial and operational leaders on account strategies, client investment priorities, and methods for customer retention.

• Conduct high-stakes account reviews, executive business reviews, and client engagement initiatives with minimal supervision.

• Develop and deploy reusable account planning tools, client engagement frameworks, and best practices to enhance account management capabilities.

• Provide mentorship to account managers and actively contribute to communities of practice.

• Cultivate executive-level client relationships and pinpoint opportunities to broaden strategic partnerships.

• Work collaboratively across commercial, operational, and support teams to implement account strategies and fulfill client commitments.

⛳️ Requirements

• Bachelor's degree in Business Administration, Marketing, Sales Management, or a related field, or equivalent professional experience.

• Over 8 years of experience in account management, strategic account management, client relationship management, or a similar area.

• Preferred: Master’s degree in Business Administration or a related field, or equivalent professional experience.

• Preferred: Certification in sales management, customer success, account management, client relationship management, or an equivalent qualification.

• Expertise in strategic account planning.

• Proficient in executive relationship management.

• Knowledgeable in revenue growth and retention strategies.

• Skilled in client engagement and value proposition development.

• Capable of cross-functional leadership and influence.

• Experienced in mentoring and capability building.

• Strong executive communication and presentation skills.

🏝️ Benefits

• Benefit offerings outside the US may vary by country and will be aligned with local market practices.

• Equal employment opportunity and reasonable accommodation support.