Director, Facilities Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist JLL’s Integrated Facility Management group as part of an account-focused team

• Oversee the operations teams tasked with managing client facilities

• Address and resolve client escalations within the designated regional facilities

• Guarantee the high-quality delivery of Facility Management Operations while supporting other JLL service lines

• Ensure that contract deliverables are achieved or surpassed, including uptime, cost savings, energy reduction, service enhancements, and implementation of best practices

• Direct the efficient operation and maintenance of steam, chilled water, and compressed-air utility systems

• Examine trends and data to foresee and proactively manage client-environment challenges

• Collaborate with senior client management, vendors, and personnel throughout the organization

• Utilize data and analytics to present solutions and assist in decision-making

• Conduct regular inspections to ensure service quality

• Supervise JLL Engineering personnel

• Track work requests from JLL, the client, and vendors

• Enhance vendor quality and services while minimizing costs; ensure vendors adhere to contract obligations

• Cultivate and maintain positive relationships with clients; handle conflicts, complaints, and service issues effectively

• Manage regular interactions with regional client teams

• Provide oversight for contract compliance and quality control

• Support the JLL Engineering compliance program and ensure adherence to relevant codes, specifications, standards, policies, and regulations

• Oversee project and operations budgets

• Prepare comprehensive scopes of work, project cost estimates, and both regular and ad-hoc reports

⛳️ Requirements

• Bachelor’s Degree in a relevant field or a comparable mix of education and experience

• At least 5–10 years of pertinent experience

• Demonstrated experience in team management

• Strong technical understanding of building systems

• Capability to multitask and efficiently organize responsibilities to meet goals and objectives

• Self-driven and capable of working independently

• Authorized to work in the United States without sponsorship

• Knowledge of applicable codes and specifications

• Proficiency in managing budgets for both projects and operations

• Experience in preparing scopes of work, project cost estimates, and both regular and ad-hoc reports

🏝️ Benefits

• 401(k) plan with company matching contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

• Supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional well-being