Director, Experience Strategy – Pharma Ad Agency

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the design and enhancement of omnichannel experiences.

• Discover opportunities to innovate and implement personalized customer journeys.

• Direct the execution of essential Experience Strategy deliverables.

• Collaborate with XS leadership on sophisticated omnichannel initiatives and personalization strategies.

• Evaluate qualitative and quantitative data to produce actionable insights.

• Work alongside senior leadership to create new and innovative deliverables.

⛳️ Requirements

• Bachelor’s degree in marketing, communications, or a related discipline.

• At least 8 years of experience in Omnichannel Strategy, Experience Strategy, Digital Strategy, or a related area.

• Experience in the Pharmaceutical, Biotech, or Healthcare Marketing sectors.

• Excellent communication and presentation abilities.

• Strong analytical capabilities.

• Proficiency with Microsoft Office applications (e.g., PowerPoint, Word, Excel).

• Familiarity with digital collaboration and journey mapping tools (e.g., Miro, Mural, Airtable).

• Basic understanding of marketing automation and CRM platforms (e.g., Veeva, Salesforce Marketing Cloud, Adobe).

• Skilled in utilizing AI systems and frameworks.

🏝️ Benefits

• Competitive salaries.

• Diverse workplace.

• Inclusive culture.

• Opportunities for development and growth.

• Health insurance.

• Flexible work arrangements.