Director, Education Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop and implement the operational strategy for agile, market-focused education and training delivery that aligns with AMPP’s strategic goals and growth ambitions.

• Manage the planning, coordination, and execution of global education and training offerings, which include in-person, virtual, and self-directed programs.

• Ensure a consistent and high-quality delivery across various regions by utilizing standardized processes, service models, and governance frameworks.

• Create, implement, and enhance operational processes, standards, and controls to facilitate scalable global education and training delivery.

• Establish and uphold governance models that guarantee operational consistency, accountability, and quality throughout the education and training ecosystem.

• Collaborate with instructors, facilitators, licensees, hosts, vendors, and internal leaders to ensure efficient logistics and communication.

• Design, implement, and oversee Education Operations KPIs, dashboards, and performance metrics.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Operations Management, Education Management, Instructional Systems, or a related field; a master’s degree is preferred.

• At least 5 years of experience managing global, distributed education or training ecosystems at scale.

• A minimum of 3 years of experience leading managers with responsibilities for performance, development, and engagement.

• At least 3 years of experience managing complex operational budgets, P&L responsibilities, or multi-service delivery models.

• Experience in continuing education, professional certification, or technical training environments is preferred.

🏝️ Benefits

• Some domestic and occasional international travel (up to 25%) may be necessary to support global education and training delivery, partner relationships, and key events.

• A valid passport is required.