Director, Digital Technology Engineering

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Lead and cultivate a global engineering team of around 40 professionals situated in the United States and India.

• Take full ownership of the comprehensive delivery of commercial banking digital platform capabilities across web, mobile, APIs, and associated platform services.

• Ensure reliable delivery of business features and strategic initiatives on time, within budget, and in alignment with business goals.

• Develop and maintain high-performing engineering teams through coaching, mentoring, succession planning, and talent development.

• Forge partnerships with Product Management, Business stakeholders, Architecture, Cybersecurity, Risk, Compliance, and Operations teams.

• Convert product vision and business priorities into scalable technology solutions and actionable execution plans.

• Balance the delivery of features with the reduction of technical debt, modernization efforts, and platform sustainability.

• Oversee technology roadmaps and spearhead modernization initiatives.

• Maintain accountability for platform health, stability, performance, reliability, and management of technical risks.

• Advocate for best practices in software engineering, quality engineering, DevSecOps, CI/CD, observability, and production operations.

• Ensure compliance with non-functional requirements for performance, scalability, availability, recoverability, observability, and maintainability.

• Establish and track engineering KPIs and service level objectives.

• Provide executive-level insight into platform health, delivery progress, engineering metrics, and operational performance.

• Ensure compliance with security, privacy, accessibility, risk management, regulatory, and enterprise governance standards.

• Collaborate with Cybersecurity, Risk, Audit, and Compliance teams.

• Promote continuous improvement and standardization within the digital technology organization.

• Drive initiatives aimed at enhancing software quality, resiliency, delivery effectiveness, and operational maturity.

⛳️ Requirements

• Bachelor's Degree and 8 years of experience in Information Technology, encompassing application development, support roles, and management, OR a High School Diploma or GED with 12 years of relevant experience.

• Over 12 years of progressive experience in software engineering, including at least 5 years in leadership roles managing large engineering organizations.

• Proven track record in leading teams of 25+ engineers, architects, QA professionals, and engineering managers within a global delivery framework.

• Demonstrated success in building and scaling custom-developed digital platforms, rather than utilizing commercial off-the-shelf solutions.

• Experience in leading technology modernization and digital transformation efforts within complex enterprise settings.

• Strong history of delivering large-scale web and mobile applications in regulated sectors such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments.

• Practical understanding of modern software engineering practices, cloud-native patterns, DevSecOps, and distributed systems.

• Experience overseeing the full software development lifecycle, including development, testing, release management, production support, and operational excellence.

• Excellent executive communication and stakeholder management abilities.

• Familiarity with operating in Agile delivery environments at an enterprise scale.

• In-depth knowledge of secure software development methodologies and regulatory compliance frameworks.

• Proficient in vendor contract management and strong negotiation skills.

• Experience in financial budget management and forecasting.

• Preferred: Background in Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domains.

• Preferred: Experience leading engineering teams that support customer-facing digital banking platforms.

• Preferred: Experience in cloud and hybrid-cloud environments.

• Preferred: Experience in implementing accessibility standards and modern digital customer experience practices.

• Preferred: Prior experience managing globally distributed teams.

• Highly desirable skills include proficiency with React.js, JavaScript, TypeScript, API-driven microservices, containerized platforms, Red Hat OpenShift, RESTful APIs, event-driven architectures, Elasticsearch, automation, testing, deployment and release pipelines, monitoring, logging, alerting, and performance management.

🏝️ Benefits

• Competitive, thoughtfully designed, and high-quality benefits program.

• Benefits information can be found at https://jobs.firstcitizens.com/benefits.