Director, Deal Desk

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee the deal desk function for unique agreements.

• Collaborate with Commercial, Legal, Finance, Product, and Professional Services to design, price, and authorize intricate commercial contracts.

• Safeguard margin, ensure revenue recognition integrity, and enhance deal speed.

• Manage the deal desk playbook and automate approval workflows, margin assessments, and standard contract generation.

• Work alongside Sales leadership on pricing strategies, packaging, contract conditions, ramp deals, co-terming, and multi-year discount discounts.

• Provide guidance to Commercial teams on deal structures that expedite closure without compromising deal economics.

• Create innovative deal structures for significant, strategic clients.

• Assist in the evolution of CPQ configuration, pricing strategies, and quote processes.

• Act as the final escalation point for complex, non-standard, and strategic agreements.

• Take ownership of and enhance approval processes, deal desk submissions, and quote turnaround service level agreements (SLAs).

• Design and uphold the discount approval framework.

• Automate rules-based deal routing and establish auto-approval thresholds.

• Generate reports on cycle times, win/loss ratios based on deal structure, and approval delays.

• Examine deal-level margins and profitability against established thresholds.

• Collaborate with Finance and Accounting to understand revenue recognition implications.

• Maintain margin guardrails and floor pricing models.

• Automate real-time, rules-driven margin and profitability evaluations within the quoting process.

• Monitor discount leakage and margin erosion trends and highlight risks to Finance and sales leadership.

• Work with Legal on contract redlines, Master Service Agreements (MSAs), order forms, and non-standard terms.

• Update contract templates, playbooks, and standard terms libraries.

• Automate the development of baseline contracts.

• Collaborate with Legal on Contract Lifecycle Management (CLM) tools and improvements to contracting workflows.

• Lead change management and enablement for new processes and frameworks across global teams.

⛳️ Requirements

• Bachelor's degree in Business, Finance, Economics, Marketing, Engineering, or a related discipline.

• MBA or an advanced degree is preferred.

• 7-10+ years of experience in deal desk management, pricing strategy, SaaS monetization, commercial strategy, finance, product strategy, or a related field.

• Experience in healthcare, enterprise software, cloud, or digital health is preferred.

• Strong understanding of SaaS commercial models, including Annual Recurring Revenue (ARR)/Annual Contract Value (ACV), usage-based and hybrid pricing, multi-year discounts, co-terming, and renewal economics.

• Direct experience collaborating with Legal on contract redlines and negotiating non-standard commercial terms.

• Familiarity with subscription, consumption-based, platform, tiered, user-based, enterprise, and hybrid pricing structures.

• Experience with Customer Relationship Management (CRM), Configure Price Quote (CPQ), and Contract Lifecycle Management (CLM) systems.

• Ability to create executive-level business cases, pricing models, and dashboards.

• Excellent cross-functional communication and persuasion abilities.

• Proven capability to align with Product, Sales, Finance, Legal, Marketing, and senior leadership stakeholders.

• Experience in supporting complex enterprise software transactions, significant customer negotiations, or multi-product commercial agreements is preferred.

• Proficient in financial modeling, business intelligence, or data visualization tools.

• Detail-oriented with exceptional organizational skills and the capability to manage multiple priorities in a global, matrixed setting.

• Must be legally authorized to work in the United States; employment visa sponsorship is not available now or in the future.

• Successful completion of a drug screening, as applicable.

• Certain customer vaccination requirements may apply to specific GE HealthCare employees.

🏝️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Paid time off.

• 401(k) plan with both employee and company contribution opportunities.

• Life insurance.

• Disability insurance.

• Accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Competitive salary.

• A positive work environment.

• Relocation assistance is not provided.