Director, Customer Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of generating provider referrals within the Nsight Health portfolio.

• Oversee the daily operations of logging into provider systems to identify eligible patients.

• Cultivate relationships with decision-makers at each provider, establishing trust that transforms referrals into consistent practices.

• Maintain and monitor the patient referral quota for the team.

• Facilitate the activation of automated refreshes in legacy clinics.

• Act as the representative voice of providers within the broader organization.

• Recruit, mentor, and lead the Customer Growth Manager team.

⛳️ Requirements

• At least five years of experience in sales, account management, or customer growth.

• A demonstrated history of generating new revenue from an existing client base.

• Proven capability to engage with sophisticated buyers, swiftly build trust, and influence their behavior.

• A player-coach leadership style with a readiness to participate in calls and hands-on work.

• Strong commercial insight, comfortable managing a referral or enrollment target at the team level.

• High proficiency in AI, indicating active and practical use of AI tools in daily professional tasks.

• Excellent analytical skills, capable of interpreting data to identify areas where the team may be losing referrals.

🏝️ Benefits

• PTO Accrual

• Medical, Dental, Vision, and supplemental insurance options

• 401(k) Plan with a 3.5% Company Match

• Company-provided equipment