Director, Content Accessibility

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and nurture a team of four accessibility specialists

• Manage daily operations of the team, allocate and balance workloads, establish priorities, and modify plans as needed

• Monitor progress toward objectives and provide coaching and support

• Foster an inclusive, high-performance team culture

• Engage in recruiting, onboarding, and training processes

• Conduct regular check-ins and performance reviews, and create professional development plans along with stretch assignments

• Develop accessible test materials, including image descriptions, reader scripts, and braille transcription notes

• Personally address the most challenging accessibility cases

• Review and enhance test content to comply with WCAG, Section 504, and ADA standards

• Make final determinations on unclear accessible-content standards and edge cases

• Review and modify test-adjacent content

• Maintain guidelines for image descriptions, authoring standards, documentation, presentations, and tools

• Lead quality control, accessibility, and usability reviews for tests and applications

• Maintain advanced expertise in authoring tools and assistive technology

• Contribute to the Content Accessibility strategy and long-term planning initiatives

• Integrate research, web standards, and user experience insights into actionable recommendations

• Represent Content Accessibility in planning discussions with program, product, and technology teams

• Educate and mentor others on universal design, accessibility, and necessary accommodations

• Drive trials of new tools, workflows, technologies, and AI solutions

• Lead or assist with cross-team projects as the accessibility subject matter expert

⛳️ Requirements

• Minimum of 6 years of experience in accessibility or accommodations-related roles, technical writing, or assessment content creation

• At least 4 years specifically dedicated to accessibility or accommodations-related work

• Experience in leading teams or projects through supervision, mentoring, training, or leadership roles

• Exceptional written communication skills with proven writing or editing experience

• Strategic and inclusive leadership approach

• Demonstrated ability to foster performance and growth through feedback and coaching

• Strong verbal communication skills, including the ability to facilitate meetings and present both remotely and in person

• Proven success in managing complex, ambiguous, or high-stakes tasks with sound judgment and autonomy

• Effective problem-solving skills, including the use of data to guide decision-making

• Ability to build relationships and influence others toward action

• Experience in creating or maintaining accessibility standards or guidelines

• Proficiency in WCAG, ARIA, and/or universal design

• Strong organizational and prioritization abilities; capable of managing multiple projects simultaneously

• Interest in emerging trends and best practices in web standards and accessibility

• Preferred certification: CPACC or WAS

• Bachelor’s degree required

• Willingness to travel 1–3 times a year to College Board offices or for College Board-related business

• Passion for enhancing educational and career opportunities and commitment to mission-driven work

• Curiosity and enthusiasm for emerging technologies, readiness to adopt AI-driven solutions, and comfort with learning new digital tools

• Clear and concise written and verbal communication abilities

• Learner’s mindset coupled with a commitment to personal growth

• Drive for impact and excellence, including data-informed decision-making and continuous improvement

• Collaborative and empathetic working style

• Authorization to work in the United States

🏝️ Benefits

• Fully remote work option; hybrid model available for candidates near College Board offices (in-office on Tuesday and Wednesday)

• Occasional business travel required

• Comprehensive compensation and benefits package offered

• Supportive team environment and meaningful career opportunities

• Location-adjusted salary structure

• Open discussions regarding compensation and benefits

• Professional development plans, stretch assignments, coaching, and training opportunities