Director, Commercial Product

This is a fully remote position, open to applicants in Tennessee, +2 more states.

📋 Description

• Define vision, strategy, and success metrics.

• Leverage data, customer insights, and market context to identify opportunities that enhance inventory flexibility, sellability, and value.

• Question assumptions and balance immediate and long-term priorities.

• Guide, mentor, and influence teams.

• Collaborate with Product, Technology, Revenue Management, Distribution, Digital, Guest Experience, Loyalty, and Operations.

• Steer cross-functional teams through intricate decision-making and cross-domain projects that cover the customer, commercial, and operational journey.

• Spearhead the definition and implementation of strategic inventory capabilities that modernize Hilton's inventory monetization.

• Oversee product strategy, roadmaps, requirements, and execution across commercial platforms, revenue growth, and customer experience capabilities.

• Engage in CRS atomization, Inventory Innovation, and the development of new business lines.

• Report directly to the Senior Director of Commercial Product.

⛳️ Requirements

• A minimum of ten (10) years of professional experience, including six (6) years in Product Management.

• Background in hospitality, travel, retail, e-commerce, or another inventory-heavy industry.

• Proven experience in coaching or leading product management teams.

• Willingness to travel up to 30% of the time.

• Experience in product discovery and full delivery across various systems.

• Knowledge in inventory, commerce, marketplace, pricing, distribution, or revenue management.

• Familiarity with cloud platforms, APIs, and software development methodologies.

• Proficiency with tools such as JIRA, Confluence, Figma, and/or prototyping software.

🏝️ Benefits

• Enjoy 110 nights of significantly discounted travel, with room rates starting as low as $40/night through the Go Hilton travel program.

• Participate in the employee stock purchase program (ESPP) with a 15% discount on Hilton shares.

• Receive paid parental leave for eligible Team Members, including partners and adoptive parents.

• Access dedicated caregiving concierge services.

• Benefit from Crisis Concierge support for both practical and emotional assistance.

• Take advantage of free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members.

• Enjoy generous paid time off (PTO).

• Access health and welfare benefits, including health plans, dental coverage, and vision coverage.

• Participate in retirement plans.

• Benefit from Hilton's Annual Incentive (Bonus) Plan.

• Engage with the company's long-term incentive plan.