Director, Commercial Onboarding and Enablement

This is a fully remote position, open to applicants in New York.

📋 Description

• Develop the strategy for field enablement by evaluating capabilities, performance trends, and skill deficiencies.

• Create an enablement roadmap aimed at enhancing the productivity and effectiveness of field teams.

• Design and implement structured onboarding, training, and certification programs for new hires.

• Establish ongoing learning and upskilling initiatives focused on provider engagement, relationship management, account handling, and various field competencies.

• Create scalable training materials, practical resources, playbooks, and standardized best practices.

• Collaborate with commercial leaders to identify development requirements and synchronize training priorities.

• Provide managers with tools to reinforce learning through continuous coaching.

• Assess the effectiveness of training and the outcomes of field performance.

• Enhance programs to speed up productivity and boost output from field teams.

• Integrate Talkiatry's values into both onboarding processes and ongoing professional development.

• Contribute to initiatives that promote culture, engagement, and connection within the commercial organization.

• Lead the strategy, design, and implementation of Talkiatry's inaugural dedicated commercial enablement function.

• Work in partnership with senior leadership and the wider commercial organization.

⛳️ Requirements

• Over 7 years of experience in sales enablement, field training, learning & development, or a similar role within a commercial organization.

• Proven track record in designing, delivering, and scaling field sales onboarding and enablement programs.

• Strong capabilities in training development, facilitation, and program execution.

• Outstanding written and verbal communication abilities.

• Experience in a fast-paced growth company or startup environment is highly preferred.

• Prior experience in field-based sales, business development, or provider partnerships is desirable; healthcare experience is a plus.

• Familiarity with learning management systems, sales enablement platforms, or CRM tools like Seismic, Salesforce, or HubSpot is advantageous.

• Bachelor's degree is required; an advanced degree is preferred.

• Authorization to work in the U.S.; details about visa sponsorship or transfer requirements should be addressed in the application.

🏝️ Benefits

• Medical, dental, and vision benefits available from the first day of employment.

• 401(k) plan with matching contributions.

• Generous paid time off (PTO) plus paid holidays.

• Paid parental leave.

• Remote work flexibility or a hybrid role based in NYC with opportunities for in-person collaboration.

• Opportunities for professional growth and development.

• Support from the learning team to refine existing skills and acquire new ones.

• A mission-driven culture that prioritizes team well-being.

• Bonus opportunities available.