Director, Clinical Trial Patient Engagement

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver strategic leadership for the global patient recruitment and retention function.

• Direct patient recruitment and retention strategies at both program and study levels with partners, both internal and external.

• Offer strategic insights for protocol and operational planning.

• Incorporate country-specific insights, direct patient feedback, and patient population factors into feasibility studies and study design.

• Create, implement, and oversee global processes for patient recruitment and retention.

• Enhance enrolment speed, reduce clinical study costs, and improve the trial participant experience.

• Set and monitor key performance indicators (KPIs) for patient recruitment costs and return on investment (ROI).

• Ensure that patient-facing clinical trial activities and materials comply with regulatory and ethical standards.

• Provide oversight for CROs and specialized vendors.

• Identify and incorporate technologies and data sources to enhance recruitment planning and patient engagement.

• Foster relationships and offer cross-functional leadership with both internal and external stakeholders.

• Manage and develop the patient recruitment and retention team, focusing on hiring, coaching, and resource management.

• Serve as a strategic advisor and subject matter expert throughout the organization and in industry discussions.

• Represent recruitment and retention leadership in executive meetings, governance boards, and strategic planning sessions.

• Aid in inspection readiness and study closeout activities.

• Improve recruitment tools, methodologies, and best practices across the clinical development portfolio.

⛳️ Requirements

• A Bachelor’s degree in Life Sciences, Healthcare, Public Health, Marketing, or a related discipline is required.

• An advanced degree is preferred.

• A minimum of 10-12 years of experience in clinical research is necessary.

• At least 5 years in leadership roles focused on patient recruitment, patient engagement, or clinical trial enrolment strategy.

• Advanced knowledge in global patient recruitment and retention strategies.

• A proven track record of successfully leading global patient recruitment initiatives and achieving enrolment targets while minimizing enrolment risks.

• Proficiency in direct-to-patient outreach, digital and social media campaigns, patient advocacy collaboration, site-based recruitment, and healthcare professional engagement.

• Capability to analyze complex patient data and convert insights into actionable recruitment strategies.

• Experience in integrating predictive analytics and utilizing data sources such as real-world evidence, EMR/claims data, and AI/ML tools.

• Ability to lead and cultivate a high-performing team and facilitate cross-functional decision-making.

• Experience managing CRO and vendor partnerships, including governance, performance oversight, and alignment of contracts and budgets.

• Strong understanding of data privacy, informed consent, and global regulatory requirements.

• Extensive experience in developing or reviewing patient/HCP-facing recruitment materials.

• Familiarity with ensuring health literacy, ethical, and regulatory compliance.

• Proficient in clinical trial systems, reporting tools, and data visualization platforms.

• Experience in assessing or utilizing AI/LLM is preferred.

• Experience with inspection readiness and ongoing process improvement initiatives.

• High levels of independence, initiative, and accountability.

• Ability to establish processes, guide decisions, and manage multiple stakeholders with minimal supervision.

🏝️ Benefits

• Discretionary annual cash bonuses or incentive compensation.

• Discretionary equity grants.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401k retirement savings plan.

• Flexible paid vacation.