Director, Clinical Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with sales as the clinical representative—not merely to present, but to engage in peer-to-peer dialogue with clinical executives, utilizing personal experience and authority instead of just talking points.

• Challenge and reframe clinical objections in ways that an Account Executive cannot.

• Establish trusted, long-lasting relationships with clinical champions within target accounts that extend beyond any single transaction.

• Share responsibility for clinical validation throughout the sales process, assisting buyers in constructing their internal business case.

• Act as the voice of the clinical operator on our program and product roadmap, rigorously evaluating decisions, messaging, and use cases against actual nursing workflows.

• Mentor the sales team on clinical fluency: terminology, care delivery models, and the genuine concerns of Chief Nursing Officers (CNOs).

• Review and rigorously evaluate clinical claims in marketing materials, case studies, and ROI models.

• Assist in developing clinical content—such as white papers, webinar participation, and conference speaking—that enhances Stepful’s credibility with nursing leadership.

• Provide guidance for go-to-market strategy through a clinical perspective, identifying which programs, buyers, and challenges resonate most.

• Represent Stepful externally at nursing and health system conferences.

• Build and nurture a network of clinical advisors and reference customers.

⛳️ Requirements

• Over 10 years of clinical nursing experience, including at least 5 years in a senior nursing leadership position (Director of Nursing, VP Patient Care, CNO, or equivalent) at a reputable health system; you’ve been in the same position as our buyers.

• Proven ability to function in a commercial environment. You’ve collaborated with vendors, led evaluations, or made significant decisions regarding technology or operational purchases.

• Comfort with ambiguity and a commercial mindset. You thrive in deal-making situations rather than advising from afar.

• The willingness and self-assurance to question the conventional wisdom of healthcare education, challenge buyers, and provide constructive feedback to our team when clinical reasoning is lacking.

• Exceptional communication skills, both in small group settings and in front of large audiences.

• A Master of Science in Nursing (MSN) is required.

🏝️ Benefits

• Meaningful Equity Stake

• Subsidized Medical, Dental, and Vision insurance plan options

• 401(k)

• FSA, HSA, and commuter benefits

• Learning stipend

• Open vacation policy, including:

• Guidance of 15 days PTO annually

• Stepful is closed the last week of December

• 15 work-from-anywhere days

• 10 public holidays observed for 2026