Director, Clinical Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the implementation and continuous enhancement of the Karoo Health care model.

• Convert evidence-based cardiology guidelines into actionable and scalable care protocols.

• Evaluate, refine, and standardize care protocols to cater to the needs of diverse markets and payer agreements.

• Ensure the Karoo Health care model promotes value-based care.

• Operationalize the clinical model across care teams by developing SOPs, staffing structures, role definitions, and training resources.

• Identify operational challenges or clinical variations and lead initiatives for continuous improvement.

• Assist in market launches by ensuring clinical preparedness, workflows, and staffing are established.

• Provide operational assistance to Karoo’s clinical team (including RNs, LCSW, MAs, etc.).

• Facilitate hiring, onboarding, training, and performance evaluation of clinical personnel.

• Promote a culture focused on patient-centered, data-driven, high-quality care delivery.

• Collaborate with Analytics and Finance to define and track clinical KPIs related to value-based contracts.

• Utilize data to evaluate clinical effectiveness and pinpoint opportunities to enhance outcomes and minimize avoidable utilization.

• Work alongside partner cardiology practices to ensure seamless integration of Karoo’s clinical model into existing workflows.

• Ensure clinical operations comply with regulatory, licensure, and quality standards across various states and care settings.

• Collaborate closely with Product to inform clinical requirements for tools, workflows, and dashboards.

• Partner with Market Ops and Growth teams to align clinical delivery with expansion objectives.

⛳️ Requirements

• Clinical experience in cardiology.

• NP, PA, or MD degree is considered a significant advantage.

• Over 5 years of experience in operational and personnel management.

• Experience in value-based care provider organizations.

• Familiarity with full upside and downside risk arrangements is a plus.

• Experience in developing or scaling clinical programs within a startup or established health system.

• Background in a value-based provider startup organization is advantageous.

• Strong systems thinker capable of translating clinical strategy into operational practice.

• Comfortable functioning amidst uncertainty and adapting swiftly as the organization evolves.

• Collaborative and pragmatic leader with outstanding communication abilities.

🏝️ Benefits

• Competitive salary and equity.

• Fully remote work environment available.

• Comprehensive benefits package.

• A collaborative and transparent company culture that prioritizes creativity and ownership.