Director, Brand & Creative Operations

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee the daily creative operations to ensure that brand and creative deliverables are completed on time and maintain a consistent quality standard.

• Take responsibility for the intake, prioritization, and timelines of creative requests across all channels.

• Manage and nurture both the Lead Creative and freelance talent pool.

• Set clear expectations, provide constructive feedback, and ensure the team meets delivery deadlines.

• Create and sustain Figma component libraries, templates, and governance for brand assets.

• Uphold brand consistency across various departments.

• Collaborate with demand generation, product, events, and partnerships to produce timely creative outputs.

• Actively engage in producing high-quality work directly in Figma, which constitutes roughly 30% of the role.

• Promote the use of AI creative tools within the team.

• Develop systems for intake and prioritization, adhere to deadlines without escalation, manage creative staff and freelancers, ensure brand consistency, and allow the EVP to focus on higher-impact tasks.

⛳️ Requirements

• Proficient in advanced Figma, including the ability to create systems and component libraries.

• Demonstrated experience in managing a creative team effectively.

• Skilled in project and traffic management in a high-volume environment.

• Proven ability to stay organized and deliver on time amidst competing priorities.

• Capability to function as a reliable second to a senior leader responsible for brand direction.

• Experience in establishing or revamping a creative operations function (preferred).

• Background that includes both in-house and agency experience (preferred).

• Familiarity with AI-assisted design and production processes (preferred).

• Valid work authorization to be employed by any organization in Canada or the U.S. without requiring corporate sponsorship.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance with a variety of plan options available for U.S. employees.

• HSA/FSA account options.

• Disability and life insurance coverage.

• Employer-funded HSA-based benefits plan that includes drug, dental, and mental health coverage for employees in Canada.

• 401(k) matching contributions for U.S. employees.

• RRSP matching contributions for Canadian employees.

• Personalized career development discussions.

• Support for tools, courses, and resources for professional growth.

• Unlimited Paid Time Off.

• Paid company holidays.

• A company-wide winter break from December 24 to January 1.