Director, Billing

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the analysis of claim denials, rejections, and edits to uncover trends, root causes, and opportunities for enhancements.

• Create and execute solutions aimed at improving billing performance and operational efficiency.

• Lead company-wide initiatives designed to minimize unbilled days and expedite cash collections.

• Deliver presentations on findings, recommendations, and process improvement strategies to both executive and operational leaders.

• Collaborate with Revenue Cycle Operations, Revenue Integrity, Denials Management, and client-facing teams.

• Establish scalable workflows and operational frameworks that facilitate long-term business expansion.

• Guide and develop a growing team while promoting accountability, engagement, and ongoing improvement.

• Act as a strategic partner in shaping the future of billing operations across various clients and markets.

• Balance hands-on analytical tasks with strategic leadership in a dynamic healthcare setting.

⛳️ Requirements

• Progressive leadership experience in healthcare revenue cycle operations.

• Strong proficiency in identifying root causes and crafting actionable solutions for complex operational challenges.

• Experience spanning multiple functional areas of the revenue cycle.

• Proven success in driving process improvement and operational optimization initiatives.

• Advanced critical thinking and analytical problem-solving skills.

• Excellent communication and presentation abilities, with a talent for influencing stakeholders at all levels.

• Intermediate to advanced skills in Microsoft Excel.

• Demonstrated ability to excel in a fast-paced, dynamic, multi-client environment.

• Adaptable, curious, and willing to challenge conventional methods.

• Preferred experience with Epic, Cerner, or other significant healthcare information systems.

• Familiarity with clearinghouse operations and claim management processes is preferred.

• Experience with a payer, health system, consulting organization, or healthcare technology company is preferred.

• Exposure to automation technologies, AI-enabled tools, Microsoft Copilot, Claude, bots, or workflow automation platforms is preferred.

• Preferred experience in leading enterprise transformation or operational excellence initiatives.

🏝️ Benefits

• Comprehensive benefits package that includes healthcare, time off, retirement plans, and well-being programs.

• Professional certification related to the associate’s field.

• Tuition reimbursement options available.

• Quarterly and annual incentive programs for employees.

• Flexibility to maintain work-life balance.

• Opportunities for professional development and growth.

• Collaborative work environment.

• A workplace that emphasizes innovation and technology.