Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Provides overall direction and guidance for the organization's operational activities.

• Offers strategic leadership and management to Operations across a vast geographic area.

• Aims to maximize growth and profitability while responsibly managing regional resources according to company and client expectations and policies.

• Develops and implements both long-term and short-term strategies to meet financial and growth objectives.

• Cultivates emerging talent and successors while fostering a work environment that embodies the values of DSV.

• Responsible for advancing the Company strategy, including growth and transformational initiatives.

• Formulates regional strategies that align with enterprise goals.

• Ensures targets are met while addressing local needs.

• Plans and budgets for regional financial goals.

• Ensures results are achieved in line with targets.

• Promotes operational excellence within and across core services.

• Achieves operational excellence through the standardization of existing practices, risk assessments, and reviews of key metrics.

• Provides leadership and cultivates an environment that encourages passion, teamwork, and agility within the organization.

• Ensures the development and execution of initiatives for talent selection and development and fosters an environment that enhances associate engagement.

• Builds and maintains long-term client relationships.

• Supports local, regional, and global sales initiatives by collaborating with key clients and delivering exceptional client focus on business initiatives.

• Plans and effectively executes start-up facilities for new business ventures.

• Leads teams and collaborates with clients to troubleshoot and resolve existing issues or challenges.

• Contributes as a vital member of the sales and solutions team in securing key strategic accounts.

• Develops and executes an operations strategy customized to our client that identifies opportunities for cost control and margin enhancement, driving organic growth.

• Consistently operates within a complex matrixed environment.

• Collaborates effectively and establishes strong business relationships with supporting departments, including but not limited to Human Resources, Sales, and Finance.

• Directly supervises General Managers.

• Responsible for overall management to ensure client satisfaction.

• Must articulate the policies, purposes, and goals of the organization to subordinates.

• Responsible for the performance management of direct reports.

• Builds team capability by leading, developing, and challenging operations teams to elevate individual and collective performance by demonstrating and promoting discretionary effort.

⛳️ Requirements

• A bachelor's degree in engineering, Business, Logistics, or equivalent fields is required.

• A minimum of 10 years of logistics operations management experience with big box, e-commerce, or specialty retailers, with at least 5 years’ experience as a regional operations leader managing multiple locations.

• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months, which can range from mild to moderate.

• Strong proficiency in MS Office applications is essential.

• Excellent verbal, written, and visual/presentation communication skills.

• Must be skilled at navigating within a matrixed organizational structure.

• Results-oriented and capable of meeting deadlines.

• Ability to perform well under pressure and handle multiple tasks simultaneously.

• Demonstrated ability to thrive in a complex matrix environment across various organizational levels.

• Ability to motivate and inspire others towards achievement.

• Ability to question and challenge existing thought processes.

• Experience in a “client-centric" environment with accountability for both operational metrics and client relations.

• Must excel and enjoy collaborating with members of the operations team and client representatives to troubleshoot and resolve existing challenges.

• Direct experience in preparing budgets and actively participating in financial reviews, with a solid understanding of standard and actual cost variances.

• Has effectively led high-performing teams.

• Capable of recruiting, developing, and motivating top-tier talent.

• Possesses the ability to motivate and maintain strong working relationships with staff and partners.

• Ability to rely on experience and judgment to plan and achieve goals.

• Successfully works towards company objectives in an environment that requires a high degree of creativity and autonomy.

• Integration experience within the supply chain industry is beneficial.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development opportunities