Director, AI Member Resources

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate GTIA’s strategy for AI resources and develop member-oriented AI enablement initiatives.

• Co-manage the creation and execution of the GTIA AI & Cyber Resource Center.

• Collaborate with Member Education, Research & Market Intelligence, and the Managed Intelligence Alliance to produce models, assessments, and readiness pathways tailored for ITSPs.

• Ensure that member resources integrate AI implementation strategies with cybersecurity best practices.

• Keep track of emerging AI risks, including prompt injection, data breaches, model and AI supply-chain vulnerabilities, AI-driven phishing and social engineering, and unauthorized (“shadow”) AI usage.

• Convert emerging AI risks into prompt guidance and advisories for members.

• Create toolkits, guides, webinars, podcasts, workshops, and thought leadership materials in collaboration with the Marketing team.

• Collaborate with volunteer members, industry specialists, and strategic partners to develop resources and programs while upholding GTIA’s impartial stance.

• Partner with IT on internal AI applications, governance, and acceptable usage policies.

• Represent GTIA as a thought leader in AI and AI security at conferences and industry events.

• Launch the GTIA AI & Cyber Resource Center and the initial AI member-resource portfolio within the first year.

• Establish a consistent schedule for AI security guidance and assess member adoption, industry involvement, program expansion, and business outcomes.

⛳️ Requirements

• Practical expertise with AI platforms, large language models (LLMs), AI agents, prompt engineering, and automation workflows.

• Knowledgeable in cybersecurity governance and risk management, particularly concerning AI-related security threats.

• Familiarity with data privacy and responsible AI principles, encompassing data handling, bias, transparency, and emerging AI regulations.

• Skilled in facilitating volunteer member groups.

• Proficient in Microsoft 365 (Excel, PowerPoint, Word, Copilot) and Canva.

• Experience with HubSpot or another CRM system.

• Strong public speaking and presentation abilities.

• Exceptional customer and member service mentality.

• Excellent interpersonal, written, and verbal communication skills.

• Proactive, intellectually curious, self-motivated learner who keeps up with the fast-changing AI and threat landscape.

• Capability to work independently and within cross-functional teams.

• Outstanding administrative, organizational, and time management skills, with a capacity to prioritize various assignments and meet deadlines.

• Impeccable attention to detail and quality.

• Over 7 years of experience in cybersecurity, AI/automation, IT services, or a related area, preferably within the IT channel or ITSP/MSP community.

• Proven experience in developing AI or cybersecurity programs, education, or resources.

• Willingness to travel 30–50% of the time.

🏝️ Benefits

• A fully remote work environment.

• Excellent health benefits.

• Unlimited PTO.

• Competitive salaries.

• A robust incentive program.