Director, Account Management – Corporate

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a team of Account Managers, guiding them to meet and exceed renewal goals while identifying growth opportunities, collaborating closely with Account Executives to finalize deals.

• Enhance customer success by boosting renewal rates, minimizing churn, and increasing revenue through stronger client relationships and greater product engagement.

• Oversee revenue growth and forecasting, talent development, and crafting the customer narrative utilizing data insights.

• Provide coaching and mentorship to your team on call strategies, best practices, and accountability standards.

• Offer visibility into your team's performance metrics to leadership.

• Attract and recruit top-tier talent to expand your team.

• Partner with sales to achieve successful growth results.

⛳️ Requirements

• A minimum of 10 years of experience in sales, account management, or client success, including at least 5 years in a leadership role.

• Proven experience handling seven-figure deals, strategic account servicing, and renewal negotiations.

• Strong ability to learn quickly, especially in a technical SaaS environment.

• Experience in operationalizing the customer journey effectively.

• A confident, consultative, and client-facing professional with a proactive demeanor.

• Capability to excel in a fast-paced, entrepreneurial setting.

• Excellent rapport-building abilities along with a positive and energetic attitude.

• Outstanding oral, written, and presentation skills.

• Effective time management skills, even when under pressure.

• Willingness to travel as required.

🏝️ Benefits

• Performance-based bonus.

• Equity options.

• Comprehensive benefits program.