Direct Sales Consultant

📋 Description

• Manage incoming customer inquiries through phone and email.

• Develop personalized, high-quality travel itineraries customized for each client.

• Transform inquiries into bookings while meeting monthly sales objectives.

• Actively follow up on quotes to maximize conversion rates.

• Suggest enhancements that elevate the overall holiday experience.

• Keep precise and comprehensive booking records.

• Adhere to company sales procedures and quality standards.

• Participate in ongoing training and coaching sessions.

⛳️ Requirements

• Prior experience in UK travel sales via telephone directly to customers (essential).

• Previous experience working from home (essential).

• Demonstrated success in achieving sales targets.

• Experience in crafting tailor-made itineraries.

• Strong knowledge of travel within the USA, including cruising and villas.

• Understanding of scheduled airlines.

• Excellent communication skills, both written and verbal.

• Strong organizational, multitasking, and problem-solving skills.

• Confidence in leading customer discussions and making decisions.

• Proficient IT and keyboard skills.

• Flexibility to work shifts, including evenings and weekends.

• High level of attention to detail.

🏝️ Benefits

• Fully remote position, with all necessary equipment provided.

• Outstanding remote support and training.

• 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.

• 5 paid “Me” days annually.

• An additional paid day off to celebrate your birthday.

• Financial, medical, and mental wellbeing programs.