Digital Sales Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement digital sales strategies that align with commercial goals, encompassing pipeline generation, account growth, support for renewals, and upselling/cross-selling opportunities.

• Manage sales activities for a designated geographic region and enterprise accounts within that area through digital channels.

• Collaborate with the Marketing team to transform campaign engagement, digital demand, and qualified leads into quantifiable revenue opportunities.

• Work alongside Field Sales, Product, and Commercial Operations on account coverage, deal strategies, product launches, pricing, sales enablement, and gathering customer feedback.

• Ensure accurate and timely records in the CRM, including opportunity updates, forecasting inputs, account activities, and pipeline reporting.

• Leverage sales analytics, CRM insights, and customer engagement data to identify trends, risks, untapped opportunities, and areas for enhanced sales execution.

• Utilize a consultative, value-driven sales approach to comprehend customer needs, present digital solutions, and facilitate the adoption of Neogen’s Environmental Monitoring application.

• Address customer inquiries or escalations by coordinating the necessary internal resources and fostering a positive customer experience.

• Act as the customer advocate in discussions regarding digital sales strategy, product feedback, and go-to-market planning.

• Contribute to the ongoing improvement of digital selling processes, playbooks, sales tools, and enablement materials.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Life Sciences, Technology, a related field, or equivalent professional experience.

• Over 5 years of experience in sales, commercial roles, account management, business development, or customer-facing revenue roles.

• Experience in selling or supporting SaaS, software, digital products, inside sales, or technology-driven solutions.

• Proven track record of managing a sales pipeline, qualifying opportunities, progressing deals, and achieving measurable business outcomes.

• High proficiency in CRM systems such as Salesforce, including activity tracking, opportunity management, forecasting, and reporting functionalities.

• Capability to utilize data, dashboards, and sales analytics to prioritize accounts, identify growth areas, and guide sales strategy.

• Excellent consultative selling capabilities, encompassing discovery, needs assessment, value positioning, objection management, and customer follow-up.

• Strong communication skills, effectively presenting information to customers and collaborating with internal stakeholders.

• Proficiency in engaging customers through phone, email, video, and digital platforms.

• Ability to collaborate across departments, including Marketing, Product, Field Sales, Commercial Operations, and customer support teams.

• Exceptional organizational skills, attention to detail, and capacity to manage multiple accounts, opportunities, and priorities.

• Demonstrated accountability, initiative, and sound judgment in a results-driven sales environment.

• Experience in environmental monitoring, food safety, life sciences, diagnostics, laboratory services, manufacturing, or other regulated or specialized markets.

• Background in selling to enterprise accounts, multi-site customers, or complex buying groups.

• Familiarity with recurring revenue models, subscription-based sales, software adoption, customer retention, or expansion selling techniques.

• Experience with sales engagement platforms, marketing automation tools, digital prospecting tools, or business intelligence dashboards.

• Previous experience mentoring peers, leading projects, supporting enablement initiatives, or contributing to team performance improvements.

• Ability to articulate technical product capabilities into clear business value for customer stakeholders.

• Experience collaborating with field sales teams in a hybrid or coordinated account coverage model.

• Familiarity with supporting product launches, pricing coordination, sales playbooks, or executing go-to-market strategies.

🏝️ Benefits

• A comprehensive benefits package designed to support eligible employees.

• The chance to play a role in the growth of a digital Environmental Monitoring application within a collaborative commercial setting.

• Opportunities for cross-functional collaboration with Marketing, Product, Field Sales, and Commercial Operations teams.

• Potential to influence digital sales processes, customer engagement strategies, and commercial growth initiatives.

• Reasonable accommodations may be available for qualified individuals with disabilities.