Digital Product Manager, Digital Products & Design

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of the product vision, strategy, roadmap, and backlog for a designated digital product.

• Collaborate with business leaders to ensure alignment of product priorities with strategic goals and quantifiable business outcomes.

• Work in close partnership with IT, design, data, operations, and various cross-functional teams to implement product enhancements through an agile sprint framework.

• Convert business needs into well-defined epics, user stories, acceptance criteria, and requirements ready for sprint execution.

• Rank product tasks based on customer value, business impact, technical feasibility, compliance requirements, and delivery capabilities.

• Discover opportunities to utilize AI, automation, analytics, and digital tools to enhance customer experience, operational efficiency, and product performance.

• Facilitate stakeholder discussions, sprint planning sessions, backlog refinement, demonstrations, and product performance evaluations.

• Track product metrics, user feedback, and market trends to foster continuous product improvement.

• Act as the primary product liaison between business stakeholders and technology delivery teams.

⛳️ Requirements

• Over 5 years of experience in digital product management or a related discipline.

• Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business, Engineering, or a similar area).

• Proven experience in digital product management, including support for complex software development projects, defining product requirements, and delivering scalable platforms that fulfill user and business needs.

• Proven ability to collaborate with cross-functional teams (software developers, designers, data analysts, compliance specialists) and stakeholders.

• Strong communication and problem-solving skills, with the ability to build consensus in a collaborative setting.

• Familiarity with product development lifecycle and agile methodologies.

• Experience conducting user research (e.g., user interviews, usability testing) and product discovery (e.g., rapid experimentation, hypothesis testing).

• Preferred experience in the mortgage industry (origination and/or servicing).

• Experience in integrating AI into product development or daily workflows (e.g., predictive analytics, NLP, chatbots, intelligent document processing) is advantageous.

• Additional experience in at least one of the following areas is a plus: consumer-facing digital products (e.g., online platforms, mobile applications), team member experience tools or internal tools, document/data automation (e.g., intelligent document processing), or omni-channel communications tools.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Up to 3% matching on 401(k) contributions.

• Generous paid time off policy.

• Company-sponsored life, accident, and disability insurance.

• Programs supporting mental, physical, and financial wellness.