Digital Platform Training Lead – Experience

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the comprehensive implementation, deployment, and enhancement of JLL's innovative AI-powered Experience Upskilling App across more than 400 global client accounts.

• Spearhead the global launch of the AI-powered Experience Upskilling App.

• Supervise the annual bulk licensing procurement process.

• Manage relationships with vendors to ensure smooth integration.

• Develop and implement phased deployment strategies to expand from the current 3,000 annual trainees to over 54,000 employees.

• Partner with dedicated creator license holders to produce unlimited, role-specific content.

• Set up quality assurance processes for ongoing content enhancement.

• Design and execute comprehensive change management strategies.

• Create communication plans and marketing materials to promote the application.

• Implement real-time metrics and analytics frameworks to assess training effectiveness.

⛳️ Requirements

• A bachelor's degree in Project Management, Learning & Development, Technology, or a related field.

• Over 8 years of experience in the implementation of large-scale technology platforms, learning management systems, or digital transformation projects.

• Demonstrated experience in managing global rollouts across various locations and diverse user demographics.

• Strong project management capabilities with a proven track record of handling complex, multi-stakeholder initiatives.

• Experience in vendor management and software licensing models.

• Familiarity with principles of learning science, gamification, and adult learning methodologies.

• Excellent analytical abilities with a background in performance measurement and data-driven decision-making.

• Strong skills in stakeholder management and relationship-building across all levels of the organization.

• Outstanding communication and presentation skills with the ability to influence and drive user adoption.

• Proficient in Microsoft Office Suite and project management tools.

• Experience with change management methodologies and strategies for adoption.

🏝️ Benefits

• Opportunities for continuous learning and professional development.

• Flexible working arrangements.

• A comprehensive range of services offered.

• A global presence spanning over 400 client accounts.