Digital Intelligence & Personalization Architect, DIPA FE

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a recognized expert in Adobe Experience Platform and integrated Adobe solutions, adhering to industry best practices and standards.

• Serve as a subject matter authority on Adobe Experience Platform, Adobe Analytics, Customer Journey Analytics (CJA), Adobe Target, and AEP RTCDP.

• Collect and comprehend client business goals, technical necessities, and key performance indicators.

• Align technical suggestions with client objectives, business goals, and implementation practicality.

• Convert business use cases into scalable solution designs while considering campaign versatility, reporting needs, integration dependencies, and platform guidelines.

• Document actionable insights to address implementation risks and enhance platform adoption.

• Evaluate client technical environments and pinpoint implementation gaps in relation to business objectives.

• Propose and design optimal solutions based on assessments and platform capabilities.

• Analyze intricate technical challenges, assess solution alternatives, and drive customer discussions regarding recommended strategies.

• Provide insights on integration technologies and frameworks, including REST APIs, webhooks, and interoperability between Adobe and non-Adobe systems.

• Assist in troubleshooting solutions and implementing best practices across Adobe Analytics, CJA, Adobe Target, and AEP RTCDP.

• Regularly engage with clients, including marketers, analysts, developers, and executive stakeholders.

• Manage multiple client engagements concurrently while ensuring timely delivery and high-quality service.

• Build credibility and trust with clients and partners through effective communication and facilitation skills.

• Offer strategic and technical advice to support customer success initiatives.

• Keep accurate project records, workload assessments, and time tracking documentation.

• Develop client-facing documentation, presentations, and recommendations utilizing Microsoft Office and AI-enabled tools.

• Utilize AI technologies to enhance workflow efficiency, investigate platform capabilities, and speed up delivery.

• Continuously enhance Adobe platform expertise through training, certification, and self-directed learning.

⛳️ Requirements

• Extensive technical expertise in Adobe Experience Platform and Adobe Experience Cloud solutions.

• 5+ years of direct consulting experience with clients.

• 3+ years of practical experience with at least three of the following: Adobe Analytics, Customer Journey Analytics (CJA), Adobe Target, Adobe Experience Platform RTCDP.

• Proficiency with REST APIs, webhooks, and enterprise integration methodologies.

• Expertise in API integrations, tag management, data modeling, and solution architecture.

• Experience in translating business needs into architecture, design, and development tasks.

• Ability to communicate technical solutions to both technical and non-technical audiences.

• Strong problem-solving, facilitation, and consulting capabilities.

• Experience with Adobe Data Collection for web and mobile deployments.

• Familiarity with Adobe AEP Mobile Edge SDK.

• Proficiency in leveraging AI tools in daily workflows.

• Exceptional verbal and written communication skills.

• Capability to work efficiently in fast-paced, client-facing environments.

🏝️ Benefits

• Medical, dental, and vision insurance

• Life insurance

• Disability

• Paid time off

• 401(k)