Digital Forensics Engagement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in managing digital forensics cases through both internal and external operational procedures

• Generate work orders for shipping, allocation of resources, and data intake

• Support the handling of evidence for subsequent forensic analysis, ESI processing, culling, review, and production

• Establish project and client workflow standards

• Oversee case or client budgets

• Provide consultative problem-solving services

• Identify key pathways to minimize costs and enhance delivery speed

• Employ innovative technology to surpass client expectations

• Maintain a high level of client satisfaction while ensuring client-facing error rates remain below acceptable standards

• Ensure that delivery deadlines are reliably met

• Manage client projects as assigned by stakeholders, account managers, full-service project managers, and the DF Director

• Communicate scope and deadline expectations to both internal and external stakeholders

• Review outgoing Lighthouse invoices and incoming subcontractor invoices for accuracy upon request

• Create and maintain project schedules that include activities, sequences, dependencies, task effort, durations, and resource needs

• Engage in project management tasks, job write-ups, and workflow development

• Participate in initiatives aimed at process improvement

• Work across multiple cases and tasks as directed by clients, account managers, full-service PMs, and the DF Director

⛳️ Requirements

• 4+ years of relevant work experience

• Minimum of two years in eDiscovery and digital forensics

• Bachelor’s degree (Master’s or JD preferred)

• PMP certification is a plus

• Management experience is an advantage

• Strong skills in project management

• Ability to interpret both written and verbal instructions

• Capability to work within established timelines and budget constraints

• Ability to ensure the quality, accuracy, and timeliness of deliverables

• Competence in delegating tasks to the appropriate team members

• Exceptional organizational skills and the ability to multitask

• Flexibility and adaptability to manage a changing and expanding workload

• Ability to cultivate positive and professional relationships both internally and externally

• Strong analytical and logical thinking skills

• Problem-solving abilities and the capacity to manage diverse stakeholder demands

• Effective written and verbal communication skills, including conflict resolution

• Ability to meet Digital Forensics billability expectations of 4.3 billable hours per working day (approximately 54% utilization)

• Willingness to work outside of regular working hours, including evenings and weekends

🏝️ Benefits

• Medical, dental, and vision insurance

• 401k plan with company match

• Company-paid Life & AD&D insurance

• Company-covered short- and long-term disability insurance

• Telemedicine services

• Wellness plans

• Flexible PTO program

• Paid volunteer days

• Optional accident, hospitalization, and critical illness insurance plans

• Pet insurance

• Annual bonus or incentive program

• On-call duties and work outside normal hours may be necessary