Digital Experience Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee the management of SAP RISE managed infrastructure: Collaborate with business units, SAP ECS, and IT cross-functional teams to design and enhance the SAP portfolio of cloud-based software and services.

• Ensure the scalability, high availability, and performance of SAP systems are delivered as project outputs while planning for long-term operational support and sustainability.

• BASIS Administration: In alignment with SAP ECS Roles and Responsibilities, supervise and manage BASIS support activities, which include system provisioning, version/patch management, transport management, and performance monitoring.

• Manage transformation project deliverables in collaboration with the systems integrator while defining strategies for managing SAP applications in both private and public cloud environments.

• Establish metrics to monitor system health, facilitate problem resolution, and implement necessary security measures.

• Security and Compliance: Create and enforce SAP security policies, access controls, and authorization mechanisms.

• Collaborate with project System Integrators to develop user roles, authorization, and user access/provisioning processes that align with best practices and security policies.

• Conduct regular security assessments, vulnerability scans, and risk evaluations.

• Work alongside compliance teams to ensure adherence to industry standards and regulations.

• Solution Architecture: Engage closely with business stakeholders to comprehend requirements and translate them into SAP architectural solutions.

• Design comprehensive solutions that align with business objectives, taking into account scalability, maintainability, and security.

• Evaluate and recommend SAP modules, components, and integration patterns.

• Technical Leadership: Offer technical guidance to project teams, developers, and administrators.

• Mentor junior team members and promote knowledge sharing.

• Keep abreast of SAP trends, best practices, and emerging technologies.

• Collaboration and Communication: Work collaboratively with cross-functional teams, including developers, functional consultants, and project managers.

• Communicate effectively with stakeholders, presenting architectural proposals and justifications clearly.

⛳️ Requirements

• Bachelor's degree in computer science, Information Technology, or a related field.

• SAP certification (e.g., SAP Certified Technology Associate) is preferred.

• Proven experience as an SAP Architect, BASIS Administrator, or in a similar role.

• Strong understanding of SAP landscapes, modules, and integration.

• Experience with S/4 HANA in an SAP RISE Managed Infrastructure, with at least 10 years of experience managing SAP landscapes.

• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).

• Strong technical knowledge of SAP security concepts and role-based authorization.

• Proficient in SAP GRC-related tools and processes to support IT controls and access management.

• Excellent problem-solving abilities and capacity to tackle complex technical issues.

• Strong communication and collaboration skills.

🏝️ Benefits

• Comprehensive insurance package starting on Day 1, featuring a variety of health and wellness programs.

• Health, Dental, and Vision insurance.

• Health savings account.

• Flexible spending account.

• Life and accident insurance.

• Employee assistance program.

• Telehealth services.

• One-on-one health coaching.

• Supportive benefits throughout all stages of your life.

• 401(k) with up to 6% company matching; potential additional discretionary match at year-end.

• Short-Term Incentive/Performance bonuses.

• Flexible scheduling options.

• Vacation pay, offering up to three weeks of time (pro-rated for your first year of employment).

• Holiday pay for 12 holidays.

• Opportunities for career development and growth.

• Tuition/Education assistance programs.

• Access to LinkedIn Learning.

• Scholarship programs available for employees' children.

• Parental leave.

• Bright Horizons Family Solutions – Back-up care, tutoring, etc.

• Adoption assistance.

• Bereavement leave.

• Up to $300 fitness reimbursement.

• Up to $300 massage reimbursement.

• Employee appreciation events.

• Employee discounts.

• Charitable giving opportunities.