Digital Enablement Specialist

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Act as the main point of contact between Sales and IT, addressing IT/ERP issues, clarifying business needs, and ensuring the necessary context is provided for resolution.

• Monitor and relay IT/ERP enhancement requests for the commercial team, keeping status updates and comments current so that Sales is always informed about pending items.

• Function as the SAP C4C CRM super user and primary support resource, resolving issues, answering inquiries, and addressing CRM challenges for all members of the commercial team.

• Keep documents in the customer extranet portal up-to-date to guarantee accurate and current information is accessible to both customers and internal stakeholders.

• Manage access to the extranet portal for internal and external users, overseeing provisioning and ensuring suitable user permissions.

• Create, develop, and maintain internal digital tools using Power Platform (Power Apps, Power Automate) that enhance commercial processes and decrease manual workload for the sales team.

• Oversee and continually enhance ComHub - a Power Apps solution that consolidates the commercial playbook, digital tools, information, approvals, forms, and daily tools used by the commercial team.

• Spot opportunities for workflow automation and streamlining, promoting solutions that minimize friction and boost efficiency across Sales and Supply Chain.

• Provide end-users with training, guidance, and troubleshooting on digital tools, serving as the first line of support before escalating issues to IT.

⛳️ Requirements

• Relevant college degree or equivalent professional experience.

• Over 3 years of experience in digital program deployment and leading digital transformations.

• Demonstrated ability to create digital roadmaps and align them with enterprise architecture.

• Proficient digital dexterity.

• Capability to learn and apply digital workplace technologies to foster innovative working methods.

🏝️ Benefits

• Ten paid observed holidays plus two additional floating holidays to be used at your discretion.

• Eighty hours of paid time off each year, prorated based on the hire date.

• 401(k) retirement plan with a 100% company match on the first 6% of your contributions.

• Medical coverage with HDHP and PPO plan options that feature affordable premiums and deductibles.

• Employer HSA contribution of $1,000 (individual) or $2,000 (family) for team members enrolled in the HDHP plan.

• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• Dental and Vision coverage.

• Employer-paid Short Term and Long Term Disability Insurance.

• Employer-paid Group Life and AD&D insurance equal to 2½ times annual salary, with optional Supplemental Life and AD&D coverage.

• Voluntary benefits, including Aflac supplemental plans, Aura Identity and Fraud protection, and Legal Insurance.

• Employer-paid wellness programs, including Calm Health, Hinge Health, and Lark.