Digital Account Manager – Enterprise

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main liaison for designated mid-level accounts, ensuring consistent and organized communication with both clients and internal teams.

• Conduct regular client check-ins, project updates, and performance discussions to guarantee clarity and fulfillment of expectations throughout each campaign.

• Establish trust with clients by delivering strategic insights, timely updates, and a proactive approach to recognizing risks or opportunities.

• Manage tasks, timelines, and deliverables across various campaigns simultaneously to ensure timely delivery and compliance with client expectations.

• Collect all campaign assets, requirements, and creative inputs necessary for campaign development and updates.

• Maintain comprehensive project plans and ensure internal alignment across cross-functional teams to facilitate efficient workflow.

• Support the entire lifecycle of digital campaigns, including implementation, onboarding, mid-flight adjustments, optimizations, and renewals.

• Assist with the intake and execution of campaign modifications such as targeting changes, creative updates, landing page revisions, and more.

• Ensure campaigns are correctly set up and smoothly transitioned between different phases.

• Collaborate with sales, creative, content, and paid media teams to guarantee the seamless creation of digital assets, ad copy, and paid media campaigns.

• Promote collaboration among departments to ensure client goals and requirements are clearly understood and consistently executed.

• Advocate for client needs while balancing internal workflows and capacity constraints.

• Perform detailed quality assurance on all campaign materials, including creative assets, ad copy, URLs, tracking tags, and platform configurations, to ensure accuracy and alignment with client specifications.

• Monitor account health, pacing, and performance trends; escalate issues or insights to internal teams and clients as necessary.

• Provide reporting and performance summaries that emphasize results, insights, and suggested adjustments.

• Drive Net Retention for your portfolio by managing renewals, identifying expansion opportunities, and delivering value-driven recommendations.

• Assist in proposal development and pricing discussions in collaboration with Sales.

• Maintain precise revenue forecasting for your assigned accounts.

• Input, organize, and keep campaign data up to date in the CRM, ensuring accuracy and completeness for internal teams.

• Monitor campaign details, client requests, timelines, and milestones within internal systems.

⛳️ Requirements

• 2–4 years of experience in account management, digital marketing, project management, or client services (experience in an agency or digital services preferred).

• Strong understanding of core digital marketing channels (paid search, paid social, display, content, creative workflows).

• Proven ability to coordinate multiple projects simultaneously while maintaining accuracy and organization.

• Excellent communication skills with the ability to manage client discussions and internal alignments.

• Outstanding time management, prioritization, and task management skills.

• A proactive attitude with strong problem-solving and critical thinking abilities.

• Capability to interpret basic campaign performance metrics and communicate insights effectively.

• Comfortable using CRM tools, project management software, and spreadsheets.

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).

🏝️ Benefits

• Fusable participates in the E-Verify program.

• Equal Employment Opportunity - Fusable is dedicated to providing equal employment opportunities in all employment practices. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.