Digital Account Manager

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Serve as the primary liaison for clients, guaranteeing an exceptional experience from the onboarding phase through to campaign execution.

• Establish and nurture strong, trust-based relationships with clients by comprehending their goals and consistently providing value.

• Proactively resolve client issues, tackle challenges, and ensure high levels of satisfaction and retention.

• Discover upsell and cross-sell possibilities, assisting clients in amplifying their influencer marketing initiatives.

• Oversee the comprehensive execution of influencer campaigns, ensuring projects adhere to timelines and surpass expectations.

• Collaborate with Influencer Marketing Managers to identify and match creators with campaigns.

• Manage campaign schedules, budgets, and deliverables, ensuring seamless cooperation between internal teams and clients.

• Maintain clear and timely communication with clients and internal stakeholders.

• Assist brands in crafting high-performing ad creative concepts for influencer marketing and paid social campaigns.

• Work alongside Creative Strategists and Motion Designers to enhance briefs and provide constructive feedback.

• Partner closely with the Paid Media Specialist to guarantee content is optimized for performance marketing goals.

• Collaborate with creators to ensure the production of high-quality content that aligns with brand guidelines.

• Coordinate with motion designers to ensure effective post-production and timely delivery of final creative assets.

• Offer structured feedback to creators and the production team to refine content.

⛳️ Requirements

• A minimum of 4 years in account management, client success, or project management, preferably in an agency, influencer marketing, or digital marketing environment.

• Strong expertise in digital marketing, encompassing influencer marketing, UGC, and paid social.

• Outstanding project management and organizational abilities—capable of juggling multiple campaigns simultaneously.

• Excellent communication and relationship-building skills with clients—proactive, empathetic, and solution-oriented.

• Comfortable working in a dynamic, collaborative environment with cross-functional teams.

• Detail-oriented with a problem-solving approach, ensuring campaigns are executed smoothly from initiation to completion.

🏝️ Benefits

• Fully remote position

• Flexibility to work from any location

• Salary in USD based on your experience and location

• +15 days off plus US holidays

• Opportunity for international exposure with global clients and colleagues across AMER and EMEA

• Professional development opportunities to enhance your expertise in influencer marketing, e-commerce, and paid social