Digital Account Executive

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Oversee a consistent meeting schedule with each client within your territory, both in-person and virtually.

• Inform clients about Fiserv developments and our influence on their organization.

• Champion and foster collaboration with various Fiserv business units to achieve revenue growth, enhance client value, and improve satisfaction.

• Manage client operational escalations to resolution and keep track of escalated support tickets, client enhancement requests, and significant Professional Services projects.

• Organize team training on Digital Channels and Electronic Payments products as required.

• Create and oversee Client Action Plans for key accounts, nurture and uphold Client References, and act as the main contact for addressing client satisfaction concerns.

• Assist with client visits and conferences, ensuring accurate billing.

⛳️ Requirements

• A minimum of 5 years of experience in client relationship management, service delivery, and/or sales to C-Level executives.

• Proficiency in electronic banking, mobile banking, and/or payments.

• Bachelor’s degree in business or a related field, and/or equivalent military experience.

• Valid and unrestricted authorization to work in the U.S.

🏝️ Benefits

• Maintain a healthy work-life balance with paid holidays.

• Generous time off policies, including Recharge & Refuel time for eligible associates.

• Access to free counseling through our Employee Assistance Program (EAP).

• Plan for your future with competitive salaries.

• Participate in the Fiserv 401(k) Savings Plan.

• Join the Employee Stock Purchase Plan.

• Recognize and be acknowledged by colleagues through our Living Proof program.

• Prioritize your health with options for medical, dental, vision, life, and disability insurance.

• Benefit from a variety of well-being resources through our Fuel Your Life program.

• Advance your career with opportunities for training, development, certification, and internal mobility.

• Become a part of Employee Resource Groups that promote our diverse and inclusive culture.