This is a fully remote position, open to applicants in Japan.

• Designing, developing, and sustaining automation and shared tools within Cloud Operations.

• Overseeing event, incident, case, and problem management, in addition to fulfilling service requests.

• Ensuring the security, latency, performance, efficiency, monitoring, emergency response, and capacity planning of IFS Cloud services.

• Exhibiting a strong dedication to service and process quality.

• Proactively preventing issues and swiftly resolving them when they arise.

• Contributing to knowledge management (KBAs, SOPs) and effectively utilizing IFS support tools.

• Actively engaging in training and mentoring, both as a participant and occasionally as a mentor.

• Strong working knowledge of cloud platforms (Azure/GCP/AWS).

• Hands-on experience with Docker, containerization, and container orchestration tools.

• Proficient in Linux/Unix and Windows Server (preferably 2016, although other versions will be accepted).

• Competent in Azure VPN/Express Route and Cloud Service Routers.

• Practical experience with Oracle DB and MS SQL Server.

• Scripting experience in two or more of the following languages: Terraform, PowerShell, Bash, Ansible.

• Good understanding of ITIL, ServiceNow, Jira Service Desk, and knowledge management tools.

• Solid grasp of information security concepts such as authentication, access controls, and encryption.

• Proficiency in both English and Japanese is required.

• IFS Referral Bonus

DevOps Engineer

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