Development Operations Specialist

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee the complete gift processing operations from start to finish

• Ensure the quality and integrity of data is maintained

• Lead the monthly reconciliation activities between Raiser’s Edge and Intacct

• Manage and track compliance with regulatory requirements

• Act as the primary functional lead for donor management systems

• Evaluate operational workflows and suggest improvements

• Create, document, and uphold standard operating procedures (SOPs)

• Offer guidance and support to the Development team

• Produce and refine reports and data outputs

• Collaborate on initiatives that span multiple functions

• Carry out special projects and initiatives aimed at process enhancement

⛳️ Requirements

• Bachelor’s degree or a comparable combination of education and experience

• 3–5+ years of pertinent experience in development operations, CRM management, or similar technical/operational roles

• Advanced skills in Raiser’s Edge NXT; administrator-level expertise is preferred

• Strong understanding of CRM systems, data governance, and fundraising processes

• Experience in financial reconciliation procedures

• Proficient in reporting and data analysis; capable of interpreting and conveying insights

• Exceptional attention to detail

• Capability to handle multiple priorities and processes independently

• Excellent interpersonal skills with the ability to collaborate effectively across teams

🏝️ Benefits

• Medical & Prescription Coverage

• Dental Coverage

• Vision Coverage

• Company Paid Life Insurance & Long-Term Disability (LTD)

• Voluntary Life Insurance

• Flexible Spending Account (FSA) – Healthcare & Dependent Care

• Health Savings Account (HSA)

• 401k Plan

• Sick Leave: 13 days per year

• Vacation Leave: Accrue 15 days during the first year

• Holidays: 12 fixed holidays and a week off between Christmas and New Year’s