Design Ops, Mid-level

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Governance and Rituals: Establish and refine critical rituals like Design Reviews and Design Critiques, ensuring that product development adheres to high-quality standards.

• Process Standardization: Create, implement, and refine workflows that link Design with the Product and Engineering lifecycle, addressing communication and delivery challenges.

• Onboarding Excellence: Organize and oversee the onboarding process for new designers, enabling them to make quick contributions.

• Documentation and Knowledge Management: Consolidate the chapter's documentation in Confluence, ensuring that guides, playbooks, and processes remain current.

• Technical Documentation: Collaborate in drafting guidelines, component behaviors, and best practices for utilizing the Design System, ensuring that information is clear and accessible to both designers and developers.

• Success Metrics: Develop and monitor key performance indicators (KPIs) for the design team's efficiency and operational health.

• Team Support: Serve as the primary contact for inquiries regarding tools (e.g., Figma, Jira, etc.), the application of Design System components, and internal processes.

⛳️ Requirements

• Experience focused on Process Definition: Proven history of defining, reviewing, and implementing scalable Design Ops workflows (e.g., enhancing the Discovery flow, integrating Design into Agile teams).

• Product and Engineering Perspective: Strong comprehension of the workings of Product Managers and Developers, able to communicate effectively in their terms to facilitate technical discussions.

• Design System Governance and Support: Practical experience in supporting design systems, emphasizing the organization of documentation, promoting best practices, and assisting the team in the correct use of components.

• Onboarding and Enablement Experience: Demonstrated experience in structuring or facilitating onboarding processes and training, showcasing the ability to impart the area’s culture, processes, and strategies to new employees.

• Technical Documentation Management: Familiarity with tools like Confluence to create centralized resources that benefit both designers and technology partners.

• Facilitation and Influence Skills: Capable of managing stakeholders, resolving conflicts, and influencing the adoption of new methodologies without direct authority.

• Scalability Mindset: Comfortable operating in rapidly growing environments where processes need to be both robust and adaptable to constant change.

🏝️ Benefits

• Health and well-being: Comprehensive medical and dental insurance without co-pay, life insurance, support for medication purchases, and participation in physical activities. Additionally, we partner with Neon for financial wellness and Zenklub for mental and physical health, providing 4 complimentary monthly sessions with a therapist or nutritionist. Quick massages are also available at headquarters.

• Food and family: Our flexible meal benefit is provided through a credit card (Visa) that can be utilized as desired. At headquarters, we offer complimentary meals, as well as childcare assistance, a parental support program, and extended maternity and paternity leave for families.

• Education and growth: Alongside a challenging, development-oriented environment, we provide an in-house training platform and an education allowance that covers 70% of tuition for degrees and language courses, as well as support for purchasing courses and books, ensuring continuous learning for our team.

• For quality remote work: We offer a Home Office allowance, work equipment, a furniture allowance, and a partnership with WOBA, allowing employees to access coworking spaces throughout Brazil as needed.

• Extras, because the Dream Team deserves it: Employees receive a day off during their birthday month, a Happy Hour allowance, referral bonuses, annual performance-based bonuses, a Stock Options plan, and a relaxed dress code in a friendly work environment!