Dermatology Territory Account Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Navigate and address challenges within accounts by providing customized solutions.

• Develop strategic territory plans that align with collective priorities to enhance product demand and patient outcomes.

• Collaborate with territory colleagues, field teams, and home-office staff to meet customer needs and offer access support.

• Examine market conditions, competitive landscapes, and cross-functional dynamics to identify opportunities and tackle challenges.

• Leverage territory data and market trends to extract local insights and lead customer interactions, either virtually or in person.

• Organize planning sessions with stakeholders to address complex challenges across various functions.

• Provide immediate access support and work in tandem with Patient Specialty Services.

• Utilize digital tools and omnichannel strategies to tailor outreach in both virtual and in-person settings.

• Serve as the primary contact for accounts and healthcare providers.

• Cultivate account relationships, recognize shared priorities, and connect customers with Novartis resources.

⛳️ Requirements

• A bachelor’s degree is required from an accredited four-year institution.

• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically diverse sales teams, or comparable complex sales environments within the last 5 years.

• Demonstrated history of consistent high performance.

• Experience in navigating and selling to large accounts and key customers.

• Strong analytical skills to prioritize and utilize information for solving customer issues.

• Ethical leadership capabilities, promoting ethical behavior and adherence to company policies and regulations.

• Must reside within the territory or be within a reasonable commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a broad geographic area.

• Ability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• For the Territory Account Specialist level: a minimum of 2 years of relevant experience within the last 5 years.

• For the Senior Territory Account Specialist level: a minimum of 5 years of relevant experience within the last 5 years.

• For the Executive Territory Account Specialist level: a minimum of 10 years of relevant experience within the last 5 years.

• Associate level candidates may have limited prior sales experience or qualifying military leadership experience.

• Ability to work collaboratively across functions in a matrix environment.

• Strong communication skills for effectively conveying clinical product information.

• Preferred: experience with therapeutic groups, disease states, account management strategies, and new product launches.

• Preferred: knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and medical interactions with healthcare professionals.

• The company will not sponsor visas for this position.

• Customer-facing employees must adhere to applicable customer credentialing guidelines.

🏝️ Benefits

• Performance-based cash incentives.

• Eligibility for annual equity awards, based on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability benefits.

• 401(k) plan with company contributions and matching.

• Vacation time.

• Personal days off.

• Paid holidays.

• Additional leave options.

• Reasonable accommodations available.

• Initial training that includes home study.