Deputy Chief Technology Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the technology vision for New Leaders and develop systems that facilitate its mission and support organizational growth.

• Direct the strategy, planning, management, and advancement of the technology infrastructure and digital ecosystem.

• Provide the technological foundation necessary for program delivery, operational efficiency, and organizational expansion.

• Lead the multi-year technology vision across all programs.

• Collaborate with the COO and Executive Team on technology vision, strategies, planning, KPIs, and annual operating plans.

• Supervise requirements gathering across functional areas and propose integrated enterprise solutions.

• Evaluate and identify systems that support scalability, impact, financial sustainability, program delivery, product development, and funding diversification.

• Identify systems for precise tracking of KPI and goal progress.

• Design and maintain a secure data warehouse to centralize data assets and facilitate enterprise analytics.

• Ensure the security of technology systems and provide IT infrastructure covering LMS, data reporting, Salesforce and CRM, financial reporting, hardware, and vendor contracts.

• Establish data governance standards while ensuring data integrity and compliance with regulations.

• Develop and implement a cybersecurity framework to protect organizational, student, and financial data.

• Oversee partner and system integrations, data migrations, data flows, compatibility, scalability, security, and encryption.

• Create an enterprise AI strategy and promote innovation in program delivery and product development.

• Advocate for technology innovation and emerging best practices.

• Define team vision, culture, plans, budgets, goals, coaching, and development.

• Remain actively involved in technical design and troubleshooting.

• Act as a cross-functional leader and thought partner.

• Align technology with program quality, student experience, donor reporting, impact metrics, grant compliance, enrollment conversion, CRM optimization, B2B client management, digital content, staff engagement, HR, and onboarding systems.

• Report to the Chief Operating Officer.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree is required.

• At least 13 years of relevant professional experience.

• A minimum of 8 years in developing and/or aligning technology strategy with business units or programs.

• Engineering experience is highly preferred.

• Hands-on technical credibility and a willingness to diagnose and resolve issues directly.

• Expertise in data and data operations, including dashboard development, reporting automation, and data governance.

• A passionate belief in academic excellence for every student and alignment with New Leaders' mission.

• Experience in leading impact and managing significant, complex technology initiatives.

• Strong process and project management skills.

• Ability to operationalize strategies and generate substantial, sustained programmatic improvements.

• Capacity to collaborate effectively across diverse backgrounds while maintaining a collaborative and inclusive leadership approach.

• Ability to build relationships and engage with senior leaders, including Chiefs and Board members.

• Experience leading with a change management perspective to facilitate technology adoption and organizational innovation.

• Experience in deploying technology to support fundraising, revenue, or growth functions is a plus.

• Experience in leading innovation or AI strategy in a mission-driven or educational setting is advantageous.

• Familiarity with education technology platforms, LMS platforms, Salesforce, and university data integrations is desirable.

🏝️ Benefits

• Merit awards and/or bonuses may be available based on role, organizational guidelines, and individual performance.

• New Leaders Wellness Program.

• Options for medical plans.

• Dental care coverage.

• Vision insurance.

• 401K plan.

• Generous paid-time-off (PTO) benefits.

• Home office arrangements.