Demand and Supply Management Team Leader

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Lead a team that delivers specialized technical services to clients through enhanced service offerings.

• Develop and manage global demand and supply plans, balancing drug inventories with forecasts, patient enrollment data, trends, planning software, and network capacity/utilization data.

• Ensure the robustness of plans and optimize global and regional supply strategies to maintain a steady supply for patients.

• Integrate demand planning with Sales & Operations Planning (S&OP) and incorporate updated forecast information into the divisional S&OP process.

• Establish, implement, and track performance metrics/KPIs related to cycle time, cost, quality, and risk mitigation.

• Collaborate with global and site project management teams and clients to provide client data that supports supply chain planning.

• Utilize advanced supply chain concepts to align strategies with clinical studies and associated factors.

• Drive continuous process improvement initiatives.

• Serve as a subject matter expert and engage in initiatives that enhance Client Services effectiveness.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree in supply chain, business, or operations management.

• A minimum of 5 years of experience in supply chain and/or planning, focusing on global supply chain design and logistics management.

• At least 3 years of experience in a customer-facing role with direct customer engagement.

• 3 years of management experience is required.

• Preferred understanding of clinical supply requirements, phases of clinical development, and factors that affect study designs.

• Strong comprehension of the manufacturing process and its impact on overall business costs.

• Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint).

• Strong interpersonal skills with the ability to lead and collaborate in teams, including client services, technical, planning, and financial expertise.

• Excellent analytical and interpersonal capabilities.

• Willingness to travel, potentially 10–15%, with some international travel required.

🏝️ Benefits

• Annual incentive plan bonus scheme.

• Healthcare coverage.

• A variety of employee benefits.

• Opportunities for career advancement and development.