Delivery Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Identify potential sales opportunities for the sales team and assist them in gathering requirements to create a solution that offers a compelling value proposition.

• Conduct initial scoping and evaluate incoming requests for completeness for production, adhering to established technical task standards.

• Assess incoming requests thoroughly.

• Determine key technical objectives and provide solution recommendations while executing business process and management consulting analysis for the customer.

• Oversee the client project portfolio, including budgeting, resource planning, risk management, and project execution.

• Coordinate resources, onboard project teams, and ensure the successful completion of project milestones, while managing project scope and mitigating risks, supporting all changes in alignment with customer processes.

• Manage customer expectations and actively monitor to enhance client satisfaction.

• Handle changes to the project scope, schedule, and costs as needed.

• Perform risk management activities.

• Manage priorities effectively.

• Collaborate closely with the Account Manager to provide technical and quality expertise to the customer.

• Foster growth and development of customer channels.

• Collect customer feedback regarding delivery service.

• Enhance the quality of delivery services.

⛳️ Requirements

• A minimum of 2 years of relevant experience in roles such as Delivery Manager, Portfolio/Program Manager, Product Owner, or Project Management.

• Excellent communication skills.

• A solid sales skill set and mindset.

• Quick thinking and the ability to manage a high volume of fast-paced projects.

• A strong desire to learn new technologies, delve into details, and troubleshoot issues.

• Proven experience in managing and coordinating projects from proposal to closure, with a solid understanding of business policies and procedures.

• A technical background is preferred.

• Familiarity with account/project management tools such as Jira, MS Office, and CRM systems.

• Flexibility and willingness to travel for business, both domestically and internationally, based on project and business requirements.

🏝️ Benefits

• No benefits explicitly stated in the job description.