Defined Benefits Client Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Leveraging analytical and problem-solving skills to tackle client challenges while engaging with a global team remotely.

• Producing high-quality results that align with client expectations.

• Acquiring knowledge in Defined Benefit plans.

• Gaining insight into internal systems.

• Embracing Alight's organizational culture.

• Developing an understanding of Defined Benefits through client interactions and requirements.

• Taking responsibility for comprehensive client delivery by adhering to established processes and fostering a collaborative work environment.

• Implementing plan provisions and best practices to resolve complex participant benefit issues.

• Utilizing a solid understanding of Defined Benefits to interpret client requirements.

• Investigating intricate participant benefit issues and proposing solutions by analyzing fact patterns and applying relevant provisions.

• Engaging in planning and supporting client acceptance and implementation testing.

• Consulting and coordinating with customer care team members.

⛳️ Requirements

• Exhibit logical and mathematical thinking skills, enjoying structure and rules while also possessing a desire to innovate and enhance process efficiency.

• Demonstrate strong analytical skills, paying close attention to detail while working with complex data.

• Be a self-motivated individual with a curious mindset that encourages questioning and striving to understand the broader context.

• Have the capacity to learn through both formal training and practical experience.

• Possess the ability to organize and prioritize tasks while adapting to changes efficiently and thoughtfully.

• Communicate effectively both verbally and in written form.

🏝️ Benefits

• Health, dental, and vision coverage available from Day One.

• Access to wellbeing programs.

• Retirement plans with contribution matching.

• Generous time off policies.

• Parental leave.

• Opportunities for continuing education.

• Pathways for career advancement.