Deconversion Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the deconversion planning process for all plans transitioning to the specified new recordkeeper.

• Facilitate all interactions with Plan Sponsors, Third Party Administrators, Brokers/Agents, and internal teams while making discretionary decisions based on the nature of the request (e.g., liquidation, registration, or transfer in kind) and the data required/requested.

• Cultivate and manage relationships with Plan Sponsors and Advisors, ensuring exceptional customer service.

• Ensure a seamless transition experience for clients through consultation via conference calls and regular email updates and progress reports.

• Collaborate with advisors, plan sponsors, previous record keepers, and/or third-party administrators to establish the liquidation date.

• Handle all communications, both proactive and reactive, with clients, advisors, new recordkeepers, brokers, TPAs, custodians, etc.

• Request and coordinate the collection of deconversion documentation while managing client and financial advisor expectations.

• Execute the deconversion process and perform quality checks on plans, ensuring zero errors during the transfer of retirement plan assets, including liquidations, in-kind transfers, and re-registrations.

• Prepare and deliver final conversion records to new service providers.

• Conduct all quality assurance checks, including trust reconciliation, verifying participant vesting, and creating/correcting statement edits.

• Proactively address client and financial advisor needs by providing status updates and resolving issues that could impact deadlines.

• Investigate and address any outstanding cash or late-posted dividends and residuals.

• Collaborate with the Relationship Management team to engage with Plan Sponsors, answering inquiries related to plan conversion issues, system capabilities, and special processing.

⛳️ Requirements

• 1-3 years of experience in Conversion/Deconversion.

• General knowledge and understanding of qualified retirement plans, including familiarity with plan setup relevant to daily plan administration.

• Proficient in Relius Recordkeeping Software.

• Outstanding communication skills.

• Strong project management capabilities.

• Reconciliation skills.

• Keen attention to detail.

• Ability to engage with clients to resolve data conversion issues in a mutually beneficial manner.

• Capability to function effectively within a team environment.

🏝️ Benefits

• 401(k) match

• Medical

• Dental

• Vision

• Life insurance

• Short and long-term disability

• Paid time off