Dealer Performance Specialist – Western Canada

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a liaison among Dealers, Field Representatives, third-party vendors, and Internal stakeholders to promote effective communication and cooperation.

• Manage the enrollment process for dealers in programs, likely associated with the oADD platform.

• Offer assistance to dealers regarding the platform, analytics, and related programs.

• Acquire a comprehensive understanding of the oADD program and its platform.

• Help resolve B2B and B2C challenges that may arise from dealers or related third parties.

• Track and improve performance and lead metrics for assigned dealers.

• Support field teams in educating and raising awareness of the program among stakeholders.

• Regularly evaluate the quality, accuracy, and relevance of all website content.

• Assess content from an SEO standpoint, ensuring it includes pertinent keywords.

• Analyze how website content influences visitor behavior and conversion rates.

• Keep website content current by removing outdated information and refreshing stale material.

• Conduct ongoing keyword research to uncover new opportunities for content development.

• Monitor the performance of various content pieces using analytics tools.

⛳️ Requirements

• Over 5 years of experience in website management, digital marketing, or related domains.

• Proficient in web analytics tools such as Google Analytics and Adobe Analytics.

• Understanding of SEO principles, including both on-page and off-page optimization techniques.

• Familiarity with content management systems (CMS), website optimization tools, and CRM systems like Salesforce.

• Strong analytical skills to interpret data, derive insights, and make data-driven decisions for enhancing website performance.

• Knowledge of digital marketing strategies, including PPC campaigns, social media marketing, content marketing, and email marketing.

• Awareness of best practices in user experience (UX) and user interface (UI).

• Experience in managing website projects, coordinating with cross-functional teams, and overseeing website updates.

• Excellent communication abilities to collaborate with stakeholders, present findings, and effectively convey recommendations.

• Relevant certifications in web analytics, SEO, digital marketing, or project management may be beneficial.

• Proficiency in both English and Mandarin.

🏝️ Benefits

• Paid vacation and additional shutdowns around holidays, allowing us to reset and recharge for our customers.

• Comprehensive health benefits to ensure you receive the coverage you need.

• Work-from-home setup allowance to ensure your comfort.

• A collaborative team culture and engaging team events.