Database Reliability Engineer – Core Team

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

📋 Description

• Develop and oversee processes to enhance the reliability, availability, scalability, and performance of ClickHouse.

• Collaborate with the Control Plane, Dataplane, Security, Support, and Operations teams.

• Assist teams in effectively implementing ClickHouse for clients.

• Oversee engineering escalation management and responses.

• Perform investigations and post-mortem analyses, including blameless reviews.

• Promote continuous improvements in the operation and optimization of ClickHouse in cloud environments.

• Enhance the reliability and performance of ClickHouse Core on an ongoing basis.

• Develop and refine production metrics and alerts to identify and mitigate customer-impacting issues.

• Examine common customer issues, identify root causes, submit bug fixes and issue reports, and propose enhancements.

• Improve incident response and post-mortem processes related to ClickHouse Core outages.

• Coordinate with Support and Cloud teams to keep affected customers informed.

• Plan, implement, and lead Chaos initiatives across Engineering teams.

• Manage on-call processes and set escalation best practices to reduce customer impact.

⛳️ Requirements

• Bachelor’s or Master’s degree in Computer Science or a related discipline.

• Minimum of 5 years of experience in Reliability Engineering, QA, or customer-facing engineering.

• Prior experience managing ClickHouse or other SQL databases in a production environment.

• Strong understanding of distributed database internals and SQL; experience with ClickHouse is highly advantageous.

• Proficiency in scripting with Shell or Python.

• Ability to read and comprehend C++ code.

• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.

• Excellent problem-solving and production debugging abilities.

• Capacity to excel in a fast-paced environment as part of a global team.

• High level of responsibility, ownership, and accountability.

• Outstanding communication skills.

🏝️ Benefits

• Flexible work environment; remote-friendly.

• Employer contributions towards healthcare costs.

• Stock options available for every new team member.

• Flexible time off in the US.

• Generous time-off policies in other countries.

• USD $500 allowance for home office setup for remote employees.

• Opportunities to connect with colleagues at company-wide offsite events.