Database Reliability Engineer – Core Team

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

📋 Description

• Develop and oversee processes to enhance the reliability, availability, scalability, and performance of ClickHouse.

• Work in collaboration with the Control Plane, Dataplane, Security, Support, and Operations teams.

• Guide teams in the effective implementation of ClickHouse for clients.

• Manage the escalation process for engineering issues and responses.

• Conduct investigations and post-mortem analyses, including blameless reviews.

• Continuously refine and optimize the operation of ClickHouse in cloud environments.

• Enhance the reliability and performance of ClickHouse Core.

• Develop and refine metrics and alerts to identify and mitigate production issues.

• Investigate frequent customer issues, determine root causes, submit bug fixes, report issues, and propose enhancements.

• Improve incident response and post-mortem procedures for ClickHouse Core outages.

• Coordinate with Support and Cloud teams to effectively communicate with affected customers.

• Plan, facilitate, and drive Chaos initiatives across Engineering teams.

• Oversee on-call processes and establish best practices for escalation.

⛳️ Requirements

• Bachelor’s or Master’s degree in Computer Science or a related discipline.

• A minimum of 5 years of experience in Reliability Engineering, QA, or customer-facing engineering roles.

• Prior experience managing ClickHouse or other SQL databases in production environments.

• Strong understanding of distributed database architectures and SQL; experience with ClickHouse is a significant advantage.

• Proficient in scripting with Shell or Python.

• Capability to read and interpret C++ code.

• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.

• Strong analytical and production debugging skills.

• Ability to thrive in a fast-paced environment as part of an international team.

• High degree of responsibility, ownership, and accountability.

• Excellent communication abilities.

🏝️ Benefits

• Flexible work environment; the company supports remote work.

• Employer contributions towards healthcare expenses.

• Stock options available for all new team members.

• Flexible time off policy in the United States.

• Generous time-off provisions in other countries.

• USD$500 allowance for home office setup for remote employees.

• Opportunities to interact with colleagues at company-wide offsite events.