Database Reliability Engineer – Core Team

This is a fully remote position, open to applicants in Japan.

📋 Description

• Develop and oversee processes to enhance ClickHouse's reliability, availability, scalability, and performance.

• Collaborate with teams from Control Plane, Dataplane, Security, Support, and Operations to facilitate effective implementations of ClickHouse.

• Manage the escalation process and response for engineering-related issues.

• Carry out investigations and conduct post-mortem analyses, including blameless postmortems.

• Continuously refine and optimize ClickHouse operations in cloud environments.

• Create and enhance metrics and alerts to identify and mitigate production issues before they impact customers.

• Investigate frequent customer issues, determine root causes, submit bug fixes and issue reports, and propose improvements.

• Improve incident response and post-mortem procedures for outages in ClickHouse Core.

• Coordinate with Support and Cloud teams to communicate effectively with affected customers.

• Strategize, enable, and implement Chaos initiatives across Engineering teams.

• Oversee on-call processes and establish best practices for escalation to minimize customer impact.

⛳️ Requirements

• Bachelor's or Master's degree in Computer Science or a related discipline.

• Minimum of 5 years of experience in Reliability Engineering, QA, or customer-facing engineering roles.

• Prior experience in operating ClickHouse or other SQL databases in production settings.

• Strong understanding of distributed database internals and SQL; experience with ClickHouse is highly advantageous.

• Scripting skills in Shell or Python.

• Proficient in reading and comprehending C++ code.

• Familiarity with AWS, Azure, or Google Cloud Platform.

• Exceptional problem-solving abilities and production debugging skills.

• Capacity to thrive in a fast-paced environment as part of a global team.

• High degree of responsibility, ownership, and accountability.

• Excellent communication capabilities.

🏝️ Benefits

• Flexible work environment with a remote-friendly arrangement.

• Employer contributions towards healthcare expenses.

• Stock options available for all new team members.

• Flexible time off policy in the US.

• Generous time-off benefits in other countries.

• USD $500 allowance for home office setup for remote employees.

• Opportunities to engage in company-wide global offsite events.