Data Entry Specialist

This is a fully remote position, open to applicants in Colombia, +6 more countries.

📋 Description

• Enter and update data accurately in the client's internal application.

• Review and extract information from Microsoft Dynamics CRM, Excel spreadsheets, and internal Order Management Systems (OMS).

• Process assigned requests and tickets in accordance with established workflows and procedures.

• Update ticket statuses and transition requests to the next stage of the process.

• Consult internal knowledge bases, reference guides, and process documentation.

• Ensure data accuracy, completeness, and consistency before submitting work.

• Identify any missing, incorrect, or inconsistent information and escalate issues as necessary.

• Maintain productivity and quality standards while performing repetitive, high-volume data entry tasks.

• Adhere to operational guidelines and meet assigned deadlines.

⛳️ Requirements

• English proficiency at a B2 level or higher (Essential).

• Previous experience in data entry, data processing, administrative support, or similar operational roles (Essential).

• Strong attention to detail and commitment to data accuracy (Essential).

• Proficiency in Microsoft Excel, including data management, navigation, and basic spreadsheet functionalities.

• Ability to adhere to structured procedures and detailed process documentation.

• Strong organizational skills with the ability to manage multiple requests efficiently.

• Comfortable handling repetitive tasks while ensuring consistent quality and productivity.

• Capacity to work independently in a remote setting.

• Availability for full-time work on a 3-month project (Essential).

• Must be based in LATAM (Essential).

• Experience with CRM platforms, ticketing systems, or order management applications.

• Familiarity with Microsoft Dynamics CRM (Preferred).

• Background in high-volume data entry or transaction processing environments (Preferred).

🏝️ Benefits

• Work from anywhere, enjoying true flexibility and freedom.

• Receive compensation in USD that reflects your expertise.

• Enjoy dedicated paid time off.

• Benefit from fully covered international certifications.

• Access coworking spaces around the globe.

• Participate in English development opportunities.

• Engage in international team activities.

• Receive personalized gifts and a welcome kit.

• Join a referral program with earning opportunities.