Data Entry Coordinator – Pharmacy Tech

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Serve as a patient advocate to ensure adherence to prescribed medication therapies and pharmacy care plans that cater to the medical, social, and personal requirements of patients.

• Engage in professional communication with physician offices both verbally and in written form.

• Record clarification requests, follow-ups, and progress within the Pathpoint Rx system.

• Address and resolve internal inquiries within designated timeframes.

• Conduct outbound calls to physician offices for prescription refills and provide updates on outstanding clarification requests.

• Receive and verify the completeness and accuracy of written prescription clarifications or refill requests.

• Adhere to established policies, procedures, safety regulations, and compliance standards.

• Gain an understanding of disease-state challenges to assist patients and Pharmacy Care Coordinators with issues related to drug therapy and pharmacy care.

• Carry out additional assigned responsibilities.

⛳️ Requirements

• Residence in Texas or Kentucky is required.

• Comprehensive training in business administration, accountancy, sales, marketing, computer sciences, or related fields, typically acquired through a four-year bachelor's degree program or a comparable combination of experience and education.

• A minimum of three years of experience in a healthcare-related call center, pharmacy, physician's office, or social service setting.

• An active pharmacy technician registration with the State Board of Pharmacy is mandatory.

• Proficiency in data entry, including the setup of prescriptions and verification of prescriber licensure.

• Excellent verbal and written communication skills.

• Competency in Microsoft Office applications, including Outlook, Word, Excel, and Access.

• Strong organizational and time management abilities.

• Demonstrates initiative, maintains a professional demeanor, and possesses a positive attitude.

• Meticulous attention to detail and a quick learning ability.

• Self-motivated, proactive, and capable of working independently with a high level of initiative.

• Willingness to maintain flexibility regarding scheduling and hours.

• Some travel may be necessary.

🏝️ Benefits

• Full-time employment opportunities.

• Commitment to equal employment opportunity and nondiscrimination.

• Reasonable accommodations provided for individuals with disabilities.

• Human oversight in AI-assisted recruitment and employment decisions.