This is a fully remote position, open to applicants in California, +6 more states.

• Guide stakeholders through the process of mapping and improving operations.

• Take ownership of designing, constructing, and refining low-code and AI-enabled workflows.

• Convert business requirements into dependable, production-ready automations.

• Create and manage evaluation sets, establish quality benchmarks, and conduct A/B testing.

• Incorporate automation into dashboards and reporting tools.

• Monitor and report on the impact of automation and AI initiatives.

• Consistently evaluate both new and existing applications and SaaS solutions.

• Lead pilot projects and proofs of concept for innovative workflows or AI functionalities.

• Offer training and support to the Legal & Compliance teams.

• Collaborate with the Compliance Training team to formulate AI use case-specific policies.

• Over 7 years of experience in data operations, analytics, legal operations, or a related area.

• Proficient in using low-code automation tools (e.g., Zapier, n8n).

• Experience with AI platforms (e.g., ChatGPT Enterprise or similar tools).

• Understanding of relational and semi-structured data models.

• Experience with SQL and data platforms like Databricks is an advantage.

• Familiarity with data integration tools (e.g., Airbyte).

• Knowledge of Git-based version control systems (e.g., GitLab).

• Strong grasp of governance, privacy, and security principles.

• Demonstrated ability to independently plan and implement initiatives.

• Exceptional collaboration and communication skills.

• Competitive base salary.

• Equity awards based on experience, performance, and location.

Data & AI Operations Manager

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