Cyber Security Support Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Serve as the technical owner and subject matter expert for essential security platform ecosystems.

• Establish reference configurations, lifecycle standards, resilience patterns, capacity needs, recovery objectives, and quantifiable service outcomes.

• Act as the senior technical authority on duty during designated business core hours.

• Oversee cross-platform triage and response, delegate technical tasks, make urgent decisions, and escalate significant risks.

• Design and implement multi-platform integrations, telemetry and data pipelines, orchestration and automation frameworks, and enterprise service connections.

• Be the final internal escalation point prior to involving senior engineering or vendor product engineering teams.

• Direct root-cause analysis and resolution for recurring or critical failures.

• Lead security engineering initiatives during high-severity incidents and readiness drills.

• Formulate tuning, query, detection support, vulnerability scanning, and telemetry quality strategies.

• Manage major upgrades, migrations, platform consolidations, architectural changes, and the implementation of new capabilities.

• Create and oversee reusable automation frameworks and deployment tools.

• Assess emerging technologies, lead proof-of-concept projects, conduct comparative testing, and perform technical due diligence.

• Set engineering standards for validation, documentation, change quality, disaster recovery, access control, auditability, and operational support.

• Analyze service, risk, coverage, performance, and incident data to identify systemic weaknesses and provide recommendations to leadership.

• Conduct design reviews, mentor junior engineers, delegate project responsibilities, and offer development feedback.

• Represent Cyber Security Solutions Engineering in architecture, governance, audit, major project, and vendor discussions.

• Collaborate with the Senior Cyber Security Solutions Engineer on roadmap planning, capacity management, vendor performance, and improvements to the operating model.

⛳️ Requirements

• Minimum of 8 years of direct, hands-on professional or military cybersecurity engineering experience.

• At least 3 years in a role as a senior technical owner, subject matter expert, or escalation point for enterprise security platforms in complex environments.

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.

• Advanced expertise in multiple security technology areas, including SIEM, EDR, IDS/IPS, vulnerability management, privileged access management, or security orchestration, with significant proficiency in at least one domain.

• Strong administrative and troubleshooting skills across Linux/Unix, Windows, TCP/IP networking, DNS, PKI and certificates, authentication, APIs, virtualization, public cloud, load balancing, clustering, and high-availability design.

• Proficient in scripting and automation using Python, PowerShell, Bash, or similar languages, including production-level coding practices, testing, version control, logging, error handling, and secure secrets management.

• Proven track record in architecting complex integrations, leading major upgrades or migrations, and addressing systemic or high-impact platform failures.

• Experience leading technical responses during significant security incidents, conducting root-cause analysis, and implementing sustained corrective actions.

• Familiarity with NIST, ISO 27001, GDPR, and CCPA, including the ability to translate control requirements into technical standards and create auditable evidence.

• Strong skills in technical leadership, design reviews, mentoring, vendor management, and stakeholder communication.

• Exceptionally self-directed, decisive, results-oriented, disciplined, standards-driven, collaborative, and risk-aware work style.

• Preferred: CISSP, CISM, GIAC GCIA or GCIH, advanced cloud security, architecture, or vendor-specific engineering certification.

• Preferred: experience with large-scale data pipelines, orchestration platforms, infrastructure as code, CI/CD, configuration management, or security content engineering.

• Preferred: experience supporting globally distributed environments, high-volume event platforms, or services with strict availability and response expectations.

🏝️ Benefits

• Medical, vision, dental, and mental health benefits for you and your family.

• Health care concierge services.

• Flexible Spending Account (FSA) or Health Savings Account (HSA).

• Complimentary concert tickets.

• Generous paid time off, including holidays, sick leave, and personal days.

• 401(k) plan with company matching.

• Stock reimbursement program.

• Caregiver leave.

• Baby bonuses.

• Support for fertility, adoption, foster care, or surrogacy.

• Career and skill development programs through the School of Live.

• Tuition reimbursement opportunities.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding match.