Customs Brokerage Representative III

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Accurately prepare and submit customs entries within established timeframes.

• Track and follow up on the customs clearance process for designated entries.

• Review, audit, and verify commercial documentation to ensure compliance with customs regulations and customer specifications.

• Classify products utilizing the Harmonized Tariff Schedule (HTS).

• Coordinate the transportation and delivery of freight to specified locations.

• Inform customers, supervisors, carriers, and other stakeholders about documentation discrepancies and clearance challenges.

• Interact with both domestic and international carriers, overseas offices, importers, and government entities.

• Address finance, billing, and accounting reconciliation issues related to customs transactions.

• Maintain documentation and digitize records into the company's imaging systems while adhering to deadlines.

• Generate reports, presentations, and analyses using various software applications and databases.

• Investigate, troubleshoot, and resolve issues concerning entry processing and documentation.

• Communicate with customers and foreign suppliers through both verbal and written correspondence.

• Build and sustain positive relationships with customers while delivering high-quality service.

• Conduct internal audits and present findings and recommendations to management.

• Provide support for rotational weekend and holiday coverage as needed.

• Execute general customs brokerage, administrative, and data entry tasks.

⛳️ Requirements

• High school diploma, GED, or an equivalent international credential.

• Familiarity with customs operations, laws, regulations, and government agency requirements.

• Basic knowledge of the Harmonized Tariff Schedule (HTS) classification system.

• Proficient in Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.

• Competent and precise data entry skills.

• Strong analytical, organizational, and problem-solving capabilities.

• Exceptional verbal and written communication skills.

• Ability to handle multiple priorities and meet time-sensitive deadlines.

• Must reside within 50 miles of Aiken, SC.

• Must be a U.S. Citizen or National of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

• A minimum of 1 year of experience working for a Customs Broker or in a customs import brokerage setting is preferred.

• Possession of a U.S. Customs Broker License (LCB) is preferred.

• Experience with customs brokerage software and import documentation systems is preferred.

• Familiarity with reviewing commercial invoices, packing lists, and other import documentation is preferred.

🏝️ Benefits

• Full-time permanent employment.

• Remote work options for candidates located within the specified area.

• Rotational weekend and holiday coverage as required by operational and account needs.